Anyone else experiencing Mweb drop-outs ?

[DominionZA]

On uncapped 4mbps.
While playing MW3 on Xbox live, all users on MWEB suddenly red line. Last for about 10 to 15 seconds then back to normal. Happens very often.
This has been for 2 or 3 days now. Gamers on other ISPs are nor having the same problems.

Sent from my GT-N7000 using Tapatalk

 

[MWEBHelp]

On uncapped 4mbps.
While playing MW3 on Xbox live, all users on MWEB suddenly red line. Last for about 10 to 15 seconds then back to normal. Happens very often.
This has been for 2 or 3 days now. Gamers on other ISPs are nor having the same problems.

Sent from my GT-N7000 using Tapatalk

Hi Mike,

Please advise if this is only happening while gaming or if it is happening with normal browsing as well?

Regards,
MWEB Guy

 

[DominionZA]

Hi Mike,

Please advise if this is only happening while gaming or if it is happening with normal browsing as well?

Regards,
MWEB Guy

Happens with normal surfing too. But I can live with that cause I just refresh the page. But gaming, no no no...

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[MWEBHelp]

Happens with normal surfing too. But I can live with that cause I just refresh the page. But gaming, no no no...

Sent from my GT-N7000 using Tapatalk

Are you only experiencing it on MW3 or other games as well?

Regards,
MWEB Guy

 

[DominionZA]

Are you only experiencing it on MW3 or other games as well?

Regards,
MWEB Guy

Only MW3. I don't play anything else
It happens with all MWeb gamers though. Each time it happens I have a look at the connections and only us MWeb guys are red lining. The rest are fine.
Sometimes an MWeb guy gets host and then everyone in the game well red line for a few seconds, which makes sense.

Sent from my GT-N7000 using Tapatalk

 

[MWEBHelp]

Only MW3. I don't play anything else
It happens with all MWeb gamers though. Each time it happens I have a look at the connections and only us MWeb guys are red lining. The rest are fine.
Sometimes an MWeb guy gets host and then everyone in the game well red line for a few seconds, which makes sense.

Sent from my GT-N7000 using Tapatalk

Please PM me the account details in order for me to see if I can pick up anything.

Thanks,
MWEB Guy

 

[Will@MWEB]

Hi everyone

As MWEB Guy stated we don't have anything showing up on the outage front over the time period in question.

Can any of you perhaps let me know if these symptoms are ongoing? If so I'd like to try and get some more detail from you so that we can try and isolate the cause.

Thanks
Will

 

[DominionZA]

Things seem to have settled yesterday evening. I played MW3 on XBox360 from around 16H00 until 02H00 this morning. Had odd lag spikes but did not seem to experience any of the drop outs.

 

[Will@MWEB]

Things seem to have settled yesterday evening. I played MW3 on XBox360 from around 16H00 until 02H00 this morning. Had odd lag spikes but did not seem to experience any of the drop outs.

Thanks Mike, please let us know if the problem returns.

 

[Magnarmalok]

Things seem to have settled yesterday evening. I played MW3 on XBox360 from around 16H00 until 02H00 this morning. Had odd lag spikes but did not seem to experience any of the drop outs.

Same basically happened for me, didn't experience any more drop outs, just had some odd spikes here and there, but was still playable ^^

 

[Will@MWEB]

Thanks Gents

I've had some feedback from the engineers on this as well. They've isolated a card in one of the devices at our London POP, that wasn't behaving itself, which is consistent with these symptoms. They've given it a stern talking to and are monitoring things closely.

 

[DominionZA]

Thanks Gents

I've had some feedback from the engineers on this as well. They've isolated a card in one of the devices at our London POP, that wasn't behaving itself, which is consistent with these symptoms. They've given it a stern talking to and are monitoring things closely.

Only a stern talking to? This affected my weekend MW3 - you have no idea how important that is to me.
I think this cheeky little card needs a good bloody hiding

 

[Will@MWEB]

Only a stern talking to? This affected my weekend MW3 - you have no idea how important that is to me.
I think this cheeky little card needs a good bloody hiding

LOL I know exactly how it important it is - my Friday night BF3 was impacted as well and my wife kept me busy for the rest of the weekend. Although in all fairness from the hours you said you logged yesterday I'm surprised your eyes aren't bleeding

 

[DominionZA]

LOL I know exactly how it important it is - my Friday night BF3 was impacted as well and my wife kept me busy for the rest of the weekend. Although in all fairness from the hours you said you logged yesterday I'm surprised your eyes aren't bleeding

My eyes are always a little bit strained. Being a dev I live in front of a screen. When I am not coding I am gaming or on my phone. My wife rags me because I am hardly seen without some form of screen in front of me.

Weekends are always gaming time. Fri and Sat night the mates and I push 21H00 to 04H30 then Sunday night I try to get to bed by midnight to start the week fresh, but ye - hardly ever happens. During the week I cut it down though and only jam 21H00 to 02H00.

Got to prestige man... Some things in life you just have to prioritise

 

[Mephisto_Helix]

Thanks Gents

I've had some feedback from the engineers on this as well. They've isolated a card in one of the devices at our London POP, that wasn't behaving itself, which is consistent with these symptoms. They've given it a stern talking to and are monitoring things closely.

Most awesome news, thanks for continuing to look into the issue when it seemed like there was none on your side and also giving us feedback on what the issue was. That is the kinda feedback I really appreciate.

 

[Will@MWEB]

My eyes are always a little bit strained. Being a dev I live in front of a screen. When I am not coding I am gaming or on my phone. My wife rags me because I am hardly seen without some form of screen in front of me.

Weekends are always gaming time. Fri and Sat night the mates and I push 21H00 to 04H30 then Sunday night I try to get to bed by midnight to start the week fresh, but ye - hardly ever happens. During the week I cut it down though and only jam 21H00 to 02H00.

Got to prestige man... Some things in life you just have to prioritise

I love it My wife once said I was more recognizable from the back. I do try to balance my hours a lot more these days, but I must admit BF3 has made that quite a challenge in the last few weeks.

 

[Will@MWEB]

Most awesome news, thanks for continuing to look into the issue when it seemed like there was none on your side and also giving us feedback on what the issue was. That is the kinda feedback I really appreciate.

My pleasure

 

[DominionZA]

I love it My wife once said I was more recognizable from the back. I do try to balance my hours a lot more these days, but I must admit BF3 has made that quite a challenge in the last few weeks.

haha. I get the same, except to the side of my head except the back
At least we are at home hey.

 

[daveza]

And once again another day of drop-outs.

Wonder which card is faulty this time.