Amazing to believe someone can buy out the business and expect it to fly as before without applying the same service levels as the previous owner.
I emailed them an inquiry in June last year, and not getting a response in over a week, did a followup call and spoke to the new owner. Even after that I never got a reply. So it's not surprising really.
Got a problem with the goods you purchased?
No I was going to purchase something else. Ended up buying @ nivo