[April 2006] Current 3G problems - Feedback Please

[buz]

Buz whilst you may be frustrated, it is no reason to attack the people on this forum, we are all here to try and assist each other as best as possible. I have also experienced constant problems with my 3G and HSDPA and the forumites have only done their best to try and assist me. V3G is great and whilst we all like to think that we are the only people contacting him with our problems, we are not and I am sure he is inundated with problems and requests, so if he does not do something for you immediately lets show him a little patience, he does come through for us all as soon as he possibly can.

Regarding my disconnects, last night at home, Sandringham JHB, I had no disconnects, so perhaps the 3G / HSDPA network in Sandton and CT CBD are just not coping with the load?

A very last post from me on that matter:

Point taken, I may have been to harsh, but I wonder why a comment like the non-technical one goes through uncommented ... Obviously this forum is about helping each other and not lashing out or comming in with an attitude; But this goes for everyone, isn't it ??

Irrespective of that: apologies if anyone feels offended.

Before starting to "moan" as one of you called it I went through all of the steps that one would go through before getting to that stage. They were just unfortunately unsuccessful.

Fortunately 3G is now taking care, so I have hope that the problem (which may be related to George and vicinity) may be resolved soon.

Greetings,

BuZ.

 

[BBSA]

Lately I'm geting very bad throughput from MoreletaPark, Pretoria.
I am using the new HSDPA Gard. I'm sure i am geting HSDPA as i am geting 3 blue flashes.
I did phone 082155, but after holding for 20 min. I gave up.

Here is my speed test:
Download time: 70.09 seconds
Size of file: 500 KiloBytes
Estimated line speed: 58.2 (kilobits/second)
Estimated line speed: 7.1 (kiloBytes/second)

 

[vodacom3g]

Lately I'm geting very bad throughput from MoreletaPark, Pretoria.
I am using the new HSDPA Gard. I'm sure i am geting HSDPA as i am geting 3 blue flashes.
I did phone 082155, but after holding for 20 min. I gave up.

Here is my speed test:
Download time: 70.09 seconds
Size of file: 500 KiloBytes
Estimated line speed: 58.2 (kilobits/second)
Estimated line speed: 7.1 (kiloBytes/second)

Quicker to send your data by carrier pigeon....

What is your signal strenght?

Card, dash version?

 

[BBSA]

Quicker to send your data by carrier pigeon....

What is your signal strenght?

Card, dash version?

My signal strenght is 3 bars
Card - GlobeTroter 3G+ with frameware 3.15
dash version - 6.03

 

[NeBo]

I too have been having wierd speeds on my HSDPA connection. Some of the time it sits at 56k speeds and some of the time at max 1.6mbps. I have reported it to V3G. Whatever it is, I am being patient and hopefully the problem sorts itself out.

 

[SparkySpider]

Mac OS X / HSDPA cards

Hi there,

Can anyone please advise how on earth to get HSDPA working on MAC OS X 10.4.6. I have a HUAWEI E620 card, but can swap it for a Novalogic.

Mark
ps: Meant to say MAC OS X

 

[wschoombie]

Problems with Vodacom 3G

I am running with a Novatel card under Suse 10.0 and didn't have problems for a long time (approx 6 months) in the last few weeks, I am having problems during the connecting phase where I just get a hang up from the modem - I am still trying to find out why

 

[johandutoit2000]

1) Error type (one of the above) : lost connectivity, having to reconnect
2) Description of error: loosing connectivity after a short period of inactivity (even less than 2 Minutes)
2) Your location (as accurate as possible): Strand, Greenways
3) The 3G cell number, first 5 digits, ex. 082-99x-xxxx : 0828910866
4) Your setup (data card type, SIM type): bluetooth, Nokia 6230
5) Your IP, DNS (do a ifconfig in a dos box): n/a
6) Your APN (internet, internetvpn):internet

I know that this is a known problem. V3G can you please have this fixed for this number please.

 

[lilDeath]

I think the powers that be should change this thread or a new one created where the same are asked for the Month of August.
In fact every month. This will give an idea as to how many people are experiencing problems and what the impact is from month to month, basically to determine if the network improves or whether problems are going away.

 

[johandutoit2000]

Vodacom3G? Any feedback?

This question might be answered already somewhere else, but I am too lazy to read it all now. Why cant Vodacom just fix this problem for all subscribers automatically? I had this issue fixed on my profile (...or whatever) a while back. My obvious assumtion is that Vodacom would just go ahead and fix this for everyone. Why wait till it happens?

Now let me have it. What am I missing?

 

[vodacom3g]

Vodacom3G? Any feedback?

This question might be answered already somewhere else, but I am too lazy to read it all now. Why cant Vodacom just fix this problem for all subscribers automatically? I had this issue fixed on my profile (...or whatever) a while back. My obvious assumtion is that Vodacom would just go ahead and fix this for everyone. Why wait till it happens?

Now let me have it. What am I missing?

Trust

We checked the number in question and the profile is correct. The profile update was done for everyone at the time we discovered the problem (with your help!), so this must be a different problem, although the symptoms are the same.

I'm going to pass it to the local support guys to investigate, but one question in the mean time; is it possible to test using a cable connection?

 

[johandutoit2000]

Next time I am going to this client it would be to install a Samsung ZV50 for her. I will try and test the cable connection on her Nokia 6230 though. Will provide feedback. Not at all sure when. Could be weeks.

Anyone know of any issues with ZV50, HSDPA and Bluetooth V2.0?

V3G,

Let me know if the techies find something in the mean time.
I must say that at the moment I trust Vodacom most of all.

Enjoy your Sunday!

 

[rabbiddog]

V3g

I have just run 9 connection tests. Some are great and some died on me. Any ideas?
Speed test done on the Vodacom test sight.

1. 15:50
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.54.23.120
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.54.23.120

Download Speed: 1010 kbps (126.3 KB/sec transfer rate)
Upload Speed: 182 kbps (22.8 KB/sec transfer rate)

Pinging smtp.vodacom.co.za [196.11.146.148] with 32 bytes of data:

Request timed out.
Reply from 196.11.146.148: bytes=32 time=206ms TTL=61
Reply from 196.11.146.148: bytes=32 time=104ms TTL=61
Reply from 196.11.146.148: bytes=32 time=104ms TTL=61

Ping statistics for 196.11.146.148:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 104ms, Maximum = 206ms, Average = 138ms

2. 15:53

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.53.8.23
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.53.8.23

Download Speed: 30 kbps (3.8 KB/sec transfer rate)
Upload Speed: 58 kbps (7.3 KB/sec transfer rate)

Pinging smtp.vodacom.co.za [196.11.146.148] with 32 bytes of data:

Request timed out.
Reply from 196.11.146.148: bytes=32 time=3112ms TTL=61
Request timed out.
Reply from 196.11.146.148: bytes=32 time=1181ms TTL=61

Ping statistics for 196.11.146.148:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 1181ms, Maximum = 3112ms, Average = 2146ms

3 15:58

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.53.31.139
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.53.31.139

No speed test – wont run , disconnect

Reply from 196.11.146.148: bytes=32 time=296ms TTL=61
Reply from 196.11.146.148: bytes=32 time=668ms TTL=61
Reply from 196.11.146.148: bytes=32 time=267ms TTL=61
Reply from 196.11.146.148: bytes=32 time=278ms TTL=61

Ping statistics for 196.11.146.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 267ms, Maximum = 668ms, Average = 377ms

4 16:01


Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.54.38.210
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.54.38.210

Download Speed: 29 kbps (3.6 KB/sec transfer rate)
Upload Speed: 57 kbps (7.1 KB/sec transfer rate)

Pinging smtp.vodacom.co.za [196.11.146.148] with 32 bytes of data:

Reply from 196.11.146.148: bytes=32 time=124ms TTL=61
Reply from 196.11.146.148: bytes=32 time=912ms TTL=61
Reply from 196.11.146.148: bytes=32 time=3700ms TTL=61
Reply from 196.11.146.148: bytes=32 time=110ms TTL=61

Ping statistics for 196.11.146.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 110ms, Maximum = 3700ms, Average = 1211ms

5 16:08

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.53.26.173
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.53.26.173

Download Speed: 1132 kbps (141.5 KB/sec transfer rate)
Upload Speed: 347 kbps (43.4 KB/sec transfer rate)

Pinging smtp.vodacom.co.za [196.11.146.148] with 32 bytes of data:

Reply from 196.11.146.148: bytes=32 time=95ms TTL=61
Reply from 196.11.146.148: bytes=32 time=394ms TTL=61
Reply from 196.11.146.148: bytes=32 time=93ms TTL=61
Reply from 196.11.146.148: bytes=32 time=92ms TTL=61

Ping statistics for 196.11.146.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 92ms, Maximum = 394ms, Average = 168ms

6 16:12

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.52.45.109
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.52.45.109

Connection dead

7 16:15

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.53.48.182
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.53.48.182

Connection dead

8 16:16

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.54.12.58
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.54.12.58

Connection dead

9 16:19

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.54.21.218
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 10.54.21.218

Download Speed: 968 kbps (121 KB/sec transfer rate)
Upload Speed: 338 kbps (42.3 KB/sec transfer rate)

Pinging smtp.vodacom.co.za [196.11.146.148] with 32 bytes of data:

Reply from 196.11.146.148: bytes=32 time=102ms TTL=61
Reply from 196.11.146.148: bytes=32 time=103ms TTL=61
Reply from 196.11.146.148: bytes=32 time=103ms TTL=61
Reply from 196.11.146.148: bytes=32 time=103ms TTL=61

Ping statistics for 196.11.146.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 102ms, Maximum = 103ms, Average = 102ms

 

[vodacom3g]

Your signal levels OK?

I'll ask if there is a problem in the area.vPM me your exact address, won't you?

 

[rabbiddog]

Thanks

I get a constant 3 bars as I have for the past 18 months. This only started about 1 to 2 weeks ago. Will send PM.