ATM's freezing mid transaction

Why not just draw from a Checkers or from a till?
 
Within the last few months, this is now the third time this has happened to me.

Insert my card and as I start typing in my PIN, the machine stops responding completely. So now I need to stand in front of the machine like a **** to explain to people behind me that my card is stuck inside. Some look at you funny because they think you're talking kak.

All three times it was at the same ATM, which happens to be walking distance from me.

And yes I need cash to pay for my cigarettes that I buy from a street vendor (support the little guy!)

Is this something that has become common lately? Standard Bank is coining it with card-re[placement fees. I'm actually thinking of sending them a mail to replace my card for free because it's not my fault their machine was broken.
Jaja - cigarettes!
jaja.jpg
 
Happened to me once, not just froze but the whole thing rebooted, even showing the windows screen, security guard assured me it would spit my card when it's done with it's business, no idea how he knew that because he was very insistent, it finally did after what felt like ages.
 
Your assumption is flawed. Both my previous cards that were swallowed triggered a line-item on my statement when I asked for a replacement. I think it's something like R160.

What's more is that cardless transactions do not work from the moment you report the card as lost or stolen - even though your internet banking continues to work. To get around this I have to EFT money to someone I know and ask them to send me a cardless transaction.

You should have called to dispute the charges or call to order the new card that way.

Your IB will still be working so why not just Instant Money yourself when you need the ATM or card swallowed?
 
You should have called to dispute the charges or call to order the new card that way.

Your IB will still be working so why not just Instant Money yourself when you need the ATM or card swallowed?
Because one of these settings affects instant money. Since all settings move to the off position once you stop the card, instant money stops working. If you don't believe me, block your card and try it.

Screenshot_2022-09-02-19-39-17-518_com.sbg.mobile.phone.jpg
 
Within the last few months, this is now the third time this has happened to me.

Insert my card and as I start typing in my PIN, the machine stops responding completely. So now I need to stand in front of the machine like a **** to explain to people behind me that my card is stuck inside. Some look at you funny because they think you're talking kak.

All three times it was at the same ATM, which happens to be walking distance from me.

And yes I need cash to pay for my cigarettes that I buy from a street vendor (support the little guy!)

Is this something that has become common lately? Standard Bank is coining it with card-re[placement fees. I'm actually thinking of sending them a mail to replace my card for free because it's not my fault their machine was broken.
Don't vote atm. Vote anc.
 
Because one of these settings affects instant money. Since all settings move to the off position once you stop the card, instant money stops working. If you don't believe me, block your card and try it.

View attachment 1376445

Just did so and it worked. You owe me R10!

00793b1e93e2c6c7e28ff306ebf8c322.jpg
 
Top
Sign up to the MyBroadband newsletter
X