Atomic Access Feedback

newby_investor

Expert Member
Joined
Aug 8, 2018
Messages
3,810
Anyone else notice a horrible slowdown tonight? About 45 minutes ago it seemed as though I was completely cut off. I could ping Atomic's IPs but no further than that. Now I have most of my connection restored, but it seems flaky still, MyBB works fine, News24, Reddit all okay, but GMail is dog slow and WhatsApp is taking a while to send / receive messages.

Weirdness.
 

Cowboy619

Senior Member
Joined
Dec 6, 2009
Messages
864
Anyone else notice a horrible slowdown tonight? About 45 minutes ago it seemed as though I was completely cut off. I could ping Atomic's IPs but no further than that. Now I have most of my connection restored, but it seems flaky still, MyBB works fine, News24, Reddit all okay, but GMail is dog slow and WhatsApp is taking a while to send / receive messages.

Weirdness.
Atomic got DDos attacked
 

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
39,329
Anyone picking up any international speed issues? I see from Friday at about 8:30pm my speedtests have dropped to about 20Mb. I'm on Octotel, 100Mb/s

You can see the dramatic drop on the left of the chart. Speetest to London - currently 17Mb/s - used to be consistant at about 50-60Mb/s.
718414

I've also manually run against other international sites - same thing. This seems right after Octotel did maintenance in the area?

Local is fine - coming in at 80-100Mb/s

Random international:
8632689011.png


Random local
8632685881.png
 

lightpixel

Well-Known Member
Joined
Jun 15, 2019
Messages
367
Anyone picking up any international speed issues? I see from Friday at about 8:30pm my speedtests have dropped to about 20Mb. I'm on Octotel, 100Mb/s

You can see the dramatic drop on the left of the chart. Speetest to London - currently 17Mb/s - used to be consistant at about 50-60Mb/s.
View attachment 718414

I've also manually run against other international sites - same thing. This seems right after Octotel did maintenance in the area?

Local is fine - coming in at 80-100Mb/s

Random international:
8632689011.png


Random local
8632685881.png


Here's random USA.

random usa.png

and local....

local.png
 

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
39,329
Going to send them an email when I get home - unchanged from my side.
 

newby_investor

Expert Member
Joined
Aug 8, 2018
Messages
3,810
I was disconnected over the weekend :X3: some trunking was moved on Friday at my BC and somehow my line didn't get reconnected properly again. So I'm just online again now. Will do some tests when I get home again.
 

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
39,329
Well my test results are still poor - only response I'm getting from Atomic is that their tests are fine.... so it's getting rather frustrating, I won't be paying much longer for a 1/5th of line speed and will be moving soon if I can't get assistance.

100Mb line where my uploads are better than my downloads.
0c673216c479abbc0224667a86556fc0.jpg
 

lightpixel

Well-Known Member
Joined
Jun 15, 2019
Messages
367
Well my test results are still poor - only response I'm getting from Atomic is that their tests are fine.... so it's getting rather frustrating, I won't be paying much longer for a 1/5th of line speed and will be moving soon if I can't get assistance.

100Mb line where my uploads are better than my downloads.
0c673216c479abbc0224667a86556fc0.jpg

I am on Atomic, Frogfoot FNO. Send me a test server you are using and I will do the same test on my side.
 

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
39,329
I am on Atomic, Frogfoot FNO. Send me a test server you are using and I will do the same test on my side.

Getting consistently poor results across multiple servers, but the above graph is London Coreix

(and this is off peal and peak times)
 

newby_investor

Expert Member
Joined
Aug 8, 2018
Messages
3,810
I did a speed test to London last night and the speeds were okay. I'm on a 10/5 line on Octotel, and I got about 8 down and 4 up, so not ideal but acceptable IMO.

Might have been proportionally worse if I had a faster line.
 

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
39,329
For the first time since last week Friday, improvement at exactly 6pm... Manual tests also back to normal.

Will see if it holds out tonight.
c222be1ab591f11ac067fbc618d63fe8.jpg
 

Johnatan56

Honorary Master
Joined
Aug 23, 2013
Messages
29,746
So FF came and swapped the accedian, I went from ~25Mbps to 102Mbps international.
8644121758.png

8644129627.png

And downloading from Hetzner DE speedtest:
720534
When that used to be <1MB/s average and peaking 3MB/s.

Hope it stays this way, it's nice.
 

Johnatan56

Honorary Master
Joined
Aug 23, 2013
Messages
29,746
A couple of days later and still pretty good:




And from Hetzner Germany:
721458
 
Last edited:

Johnatan56

Honorary Master
Joined
Aug 23, 2013
Messages
29,746
Busy setting up a new machine, it's nice that all my software is downloaded and installed via chocolatey script, so full machine is set up in <25 minutes for about 15GB of stuff, so averaging my full 100Mbps.

My net is so nice with the issues gone, thanks @Atomic Access for sorting it out/properly applying pressure to Frogfoot when Cool Ideas basically gave up on it.
 
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