Atomic Access ISP in Cape Town?

impracticaldogg said:
Just quick feedback: Atomic does run month to month (no contract lock-in). I had my fibre installed very neatly inside, went live and tested fine.

Only problem is they didn't have a ladder tall enough to secure the fibre (outside the flat) in conduit all the way up.

Have mailed the issue with pictures to support - hope the Octotel guys can finish the job soonish, given the hectic weather in the Cape recently.

Very happy with Atomic so far
Click to expand...
Hi

I believe Octotel cleaned up the cabling for you this week?
 
Atomic Access is by far the best fibre service provider in South Africa. We have a 10 Gbit/s link with them in our data centre in Cape Town and the service is phenomenal. We've never had any downtime. We have the lowest latency across the world due to their superior network. IPv6 just work perfectly. It's a breeze to set up reverse. Tech support is a dream. The owners are actively involved. You can't ask for anything better.
 
vanderhost said:
Atomic Access is by far the best fibre service provider in South Africa. We have a 10 Gbit/s link with them in our data centre in Cape Town and the service is phenomenal. We've never had any downtime. We have the lowest latency across the world due to their superior network. IPv6 just work perfectly. It's a breeze to set up reverse. Tech support is a dream. The owners are actively involved. You can't ask for anything better.
Click to expand...

What ports and traffic do your VPS products have? I don't see that information on your website
 
Traffic is unlimited and via our 10 Gbit/s link.

I'm not sure what you mean by ports, but if you are referring to TCP/IP + UDP ports, the VM is yours to do with what you like.

vander.host

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vander.host vander.host
 
vanderhost said:
Traffic is unlimited and via our 10 Gbit/s link.

I'm not sure what you mean by ports, but if you are referring to TCP/IP + UDP ports, the VM is yours to do with what you like.

vander.host

VPS Hosting South Africa. Powerful Linux Servers To Deploy

Get our Linux VPS Hosting South Africa that you can instantly deploy and configure to your heart's content. Super fast powerful servers and worldclass support.
vander.host vander.host
Click to expand...

So all your VPS products have 10Gbit networking without traffic limits?
 
vanderhost said:
Atomic Access is by far the best fibre service provider in South Africa. We have a 10 Gbit/s link with them in our data centre in Cape Town and the service is phenomenal. We've never had any downtime. We have the lowest latency across the world due to their superior network. IPv6 just work perfectly. It's a breeze to set up reverse. Tech support is a dream. The owners are actively involved. You can't ask for anything better.
Click to expand...
Always looking for the best possible latencies as my kids play a lot of online games. Maybe you can provide some competitive latencies to some of the predefined list on my current provider - https://compare.mindthespeed.co.za/
 
1337 said:
So all your VPS products have 10Gbit networking without traffic limits?
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Lol no, likely not. Wouldn't make sense.

I think they meant they, as a company, have 10Gbit link from Atomic Access, so they obv divide that up for the VPS's, maybe like 100mbps each? Maybe more? Who knows
 
gcu65 said:
Always looking for the best possible latencies as my kids play a lot of online games. Maybe you can provide some competitive latencies to some of the predefined list on my current provider - https://compare.mindthespeed.co.za/
Click to expand...
Here are the results:
Screenshot 2024-11-07 at 13.13.38.png

But let me give you another example.

As a data centre operator we're not only interested in low latency, but also perfect quality.

As you will see from the screenshot below, from Cape Town to London we get perfection on the ping test. I'm not talking about the packet loss - that's a given. What I am referring to the time which is consistent at 149 ms.

That means Atomic Access lines are perfectly stable, no jitter, and they have provisioned more than enough capacity. Even like now which is the middle of the day and when Vander Host datacenter workloads are super busy.


1730978317100.png
 
1337 said:
So all your VPS products have 10Gbit networking without traffic limits?
Click to expand...
Hi @1337 ,

Yes we don't have traffic limits. But like most hosts we have a fair use policy.

The fair use policy is defined around workloads per VPS (e.g. traffic, disk IO). If any one client's workload is the equivalent of 20 of our other clients, distributed throughout our organization, we reserve the right to recommend another service.

People who use massive resources should rather be upfront if they suspect they are going to be a heavy users. Think about it. If there is a road with 20 people driving on it per day, and everyone pays for maintenance, but one lorry requires 20 time the amount of maintenance to pay, would it be fair towards to other 20..?

20 is not an arbitrary number but what we've learned through many years. Clients should match their usage where possible. It's also not contention. It's designed to make the business sustain growth and reinvestment.
 
Saltyy said:
Lol no, likely not. Wouldn't make sense.

I think they meant they, as a company, have 10Gbit link from Atomic Access, so they obv divide that up for the VPS's, maybe like 100mbps each? Maybe more? Who knows
Click to expand...
No we don't split it up. We have more than enough via Atomic and to be honest, we can get more but it's not needed. Very few people run workloads that need up to 10 Gbit, and if you do, you probably don't use a VPS but some kind of dedicated service.
 
vanderhost said:
Here are the results:
View attachment 1771751

But let me give you another example.

As a data centre operator we're not only interested in low latency, but also perfect quality.

As you will see from the screenshot below, from Cape Town to London we get perfection on the ping test. I'm not talking about the packet loss - that's a given. What I am referring to the time which is consistent at 149 ms.

That means Atomic Access lines are perfectly stable, no jitter, and they have provisioned more than enough capacity. Even like now which is the middle of the day and when Vander Host datacenter workloads are super busy.


View attachment 1771753
Click to expand...
Thanks for taking the time to confirm, I checked the end point (217.163.99.10) on my side and I’m getting a slightly better latency on Mind the Speed and stable. Always good to understand what’s available.
 
gcu65 said:
Thanks for taking the time to confirm, I checked the end point (217.163.99.10) on my side and I’m getting a slightly better latency on Mind the Speed and stable. Always good to understand what’s available.
Click to expand...
Very good to hear! Super interested in the result.. Where are you pinging from? Would you mind posting the results of ping?
 
vanderhost said:
Very good to hear! Super interested in the result.. Where are you pinging from? Would you mind posting the results of ping?
Click to expand...
Test from Cape Town
 

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vanderhost said:
Hi @1337 ,

Yes we don't have traffic limits. But like most hosts we have a fair use policy.

The fair use policy is defined around workloads per VPS (e.g. traffic, disk IO). If any one client's workload is the equivalent of 20 of our other clients, distributed throughout our organization, we reserve the right to recommend another service.

People who use massive resources should rather be upfront if they suspect they are going to be a heavy users. Think about it. If there is a road with 20 people driving on it per day, and everyone pays for maintenance, but one lorry requires 20 time the amount of maintenance to pay, would it be fair towards to other 20..?

20 is not an arbitrary number but what we've learned through many years. Clients should match their usage where possible. It's also not contention. It's designed to make the business sustain growth and reinvestment.
Click to expand...

the only reason i was asking is because you simply do not say anything on your website, which i find bizarre and confusing as an end customer shopping around
 
1337 said:
the only reason i was asking is because you simply do not say anything on your website, which i find bizarre and confusing as an end customer shopping around
Click to expand...

Thanks so much @1337 that is really good feedback. We've done a sweep of our website to indicate all our products have 10 Gbit/s port speed and that they are IPv6 ready.
 
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