MGRobinson
Senior Member
Open a support ticket then? I've always had a good experience using that method, although they are sometimes a little slow to reply.
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Axxess Rep needed
- Thread starter Grubscrew
- Start date
Open a support ticket then? I've always had a good experience using that method, although they are sometimes a little slow to reply.
Tried that over the weekend. Didn't work.
Maybe I was spoilt by Afriman while I was an Afrihost customer (don't envy his position now), but a axxess rep would be now nice since I am axxess customer now.
Any other axxess users thinking the same?
Hi Grubscrew,
We most certainly do have an Axxess Rep...behold The Axxess Lady. Because women get things done
Be sure to pop me a PM should you ever need any assistance.
Welcome to the Axxess Family!
The Axxess Lady
Hey, you guys know that call I made yesterday? Was promised a call back yesterday. If you're wondering whether Axxess called back - no they didn't.
Also, twitter person tells me I've been managed, call centre says this is definitely not the case. NNTP still moves at around 6kbs either way.
Also, twitter person tells me I've been managed, call centre says this is definitely not the case. NNTP still moves at around 6kbs either way.
Chevron
Serial breaker of phones
There's no managing on Business.
That's a lovely story Chevron, thank you. Do they call you back or respond to emails when you're on a Business account?
Being on a "Business" account doesn't net you any special treatment or priority support. Being an Axxess client gets you support. If the support is *****, or you're unhappy with the product, move along. Vote with your wallet.
Poor Business account holders.
Someone needs to tell Axxess that. Still waiting on that call.
I will be, at the end of the month. For now, I have paid for an account that I cannot use. You think Axxess give a flying F or are willing to reimburse me?
Chevron
Serial breaker of phones
Funny you don't quote m0zy's post.
Because it's not applicable to me, is it? I believe him, and I'm happy for both of you guys if that's what you're getting for what you're paying. But let's be honest, if you got the same service I did from both the account and the company, you'd be upset too.
Chevron
Serial breaker of phones
You're not getting it. You bought a cheap account account and got cheap performance.
Instead of just upgrading to business and being happy, you'd rather waste your time with all this crap.
But I guess some people are just stubborn.
No, you aren't getting it. 'Cheap' doesn't come close to what I've experienced, and why on earth would I give these c**ts more money after this? Finally, calling me stubborn because I'm upset that Axxess has zero customer service is just blindingly stupid. If you think not getting back to customers and/or ignoring emails is fine, that's your own problem. So I'll bid you a good night.