Best ADSL option for VOIP?

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lukewd

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Can anyone offer any suggestion which is ISP's ADSL option would be most suitable for VOIP?

We have a dedicated 10mb ADSL line in our office for our VOIP server. However, we have not yet chosen an ADSL package for it.

Can anyone suggest which ISP, and package would be most suitable? Obviously looking for low latency, high reliability, etc. Cost is no object.
 
lukewd said:
Can anyone offer any suggestion which is ISP's ADSL option would be most suitable for VOIP?

We have a dedicated 10mb ADSL line in our office for our VOIP server. However, we have not yet chosen an ADSL package for it.

Can anyone suggest which ISP, and package would be most suitable? Obviously looking for low latency, high reliability, etc. Cost is no object.
Click to expand...

I have tried mweb and afrihost accounts and wasnt impress, I am quite happy with my openweb connection and hardly have any issues.
 
Which Openweb package in particular? Do you use for VOIP?
 
Our VOIP provider is hosted with Hetzner. We are based in Cape Town. Any suggestions based on that?
 
If this helps:
iBurst Link
traceroute www.hertzner.co.za
traceroute to www.hertzner.co.za (196.22.142.41), 30 hops max, 60 byte packets
1 172.16.0.200 (172.16.0.200) 1.213 ms 1.184 ms 1.159 ms
2 wbs-41-208-208-1.wbs.co.za (41.208.208.1) 21.386 ms 21.370 ms 21.358 ms
3 iburst-41-213-1-3.iburst.co.za (41.213.1.3) 32.968 ms 32.958 ms 32.946 ms
4 192.168.0.113 (192.168.0.113) 32.979 ms 32.960 ms 32.975 ms
5 iburst-41-213-126-26.iburst.co.za (41.213.126.26) 32.905 ms 32.888 ms 32.867 ms
6 africainx.jb1.napafrica.net (196.46.25.135) 32.894 ms 26.276 ms 26.279 ms
7 core.gp-id-mec-1.to.gp-id-dce-2.ainx.p2p.10g.za.africainx.net (41.84.12.8) 37.600 ms 43.731 ms 43.735 ms
8 core.gp-cn-r21-mee-1.to.gp-id-mec-1.dfa.p2p.10g.za.africainx.net (41.84.12.191) 33.097 ms 33.109 ms 33.087 ms
9 core.gp-rv-dfa-mee-1.to.gp-cn-r21-mee-1.dfa.p2p.10g.za.africainx.net (41.84.12.163) 33.005 ms 32.992 ms 32.973 ms
10 core.gp-mr-mec-1.to.gp-rv-dfa-mee-1.dfa.p2p.10g.za.africainx.net (41.84.12.188) 32.841 ms 32.939 ms 32.929 ms
11 core.gp-mr-dce-2.to.gp-mr-mec-1.ainx.p2p.10g.za.africainx.net (41.84.12.34) 32.960 ms 32.988 ms 31.309 ms
12 core.gp-mr-byt-mee-1.to.gp-mr-dce-2.dfa.p2p.10g.za.africainx.net (41.84.12.255) 31.290 ms 31.303 ms 32.262 ms
13 core.gp-mr-vod-mee-1.to.gp-mr-byt-mee-1.ainx.p2p.10g.za.africainx.net (41.84.12.139) 32.243 ms 32.223 ms 32.209 ms
14 core.gp-cn-het-mee-1.to.gp-mr-vod-mee-1.dfa.p2p.10g.za.africainx.net (41.84.12.151) 32.185 ms 32.172 ms 32.198 ms
15 41-66-132-242-f2.het001-cpe-1-to-gp-cn-het-mee-1.africainx.net (41.66.132.242) 32.186 ms 32.175 ms 32.156 ms
16 197.189.193.1 (197.189.193.1) 32.144 ms 32.162 ms 32.142 ms
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
Click to expand...


Mweb 4MB ADSL
traceroute www.hertzner.co.za
traceroute to www.hertzner.co.za (196.22.142.41), 30 hops max, 60 byte packets
1 192.168.5.1 (192.168.5.1) 139.068 ms 140.576 ms 142.165 ms
2 41-133-90-1.dsl.mweb.co.za (41.133.90.1) 156.744 ms 158.960 ms 161.903 ms
3 197-80-96-186.jhb.mweb.co.za (197.80.96.186) 166.074 ms 168.526 ms 170.983 ms
4 vl-92.vic-hscore-2.mweb.co.za (197.80.2.2) 173.919 ms 176.418 ms 178.834 ms
5 tengig0-0-0-2.11.vic-p-2.mweb.co.za (197.80.5.226) 182.446 ms 198.654 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za (197.80.5.241) 197.885 ms
6 197-80-7-5.jhb.mweb.co.za (197.80.7.5) 200.234 ms 197-80-7-37.jhb.mweb.co.za (197.80.7.37) 30.523 ms 13.704 ms
7 africainx.jb1.napafrica.net (196.46.25.135) 25.985 ms 19.195 ms 21.519 ms
8 CORE.GP-ID-MEC-1.TO.GP-ID-DCE-2.AINX.P2P.10G.za.africainx.net (41.84.12.8) 24.538 ms 26.988 ms 38.760 ms
9 CORE.GP-CN-R21-MEE-1.TO.GP-ID-MEC-1.DFA.P2P.10G.za.africainx.net (41.84.12.191) 42.933 ms 46.615 ms 41.901 ms
10 CORE.GP-RV-DFA-MEE-1.TO.GP-CN-R21-MEE-1.DFA.P2P.10G.za.africainx.net (41.84.12.163) 40.647 ms 51.025 ms 53.417 ms
11 CORE.GP-MR-MEC-1.TO.GP-RV-DFA-MEE-1.DFA.P2P.10G.za.africainx.net (41.84.12.188) 50.177 ms 60.066 ms 15.517 ms
12 CORE.GP-MR-DCE-2.TO.GP-MR-MEC-1.AINX.P2P.10G.za.africainx.net (41.84.12.34) 29.741 ms 30.385 ms 40.312 ms
13 CORE.GP-MR-BYT-MEE-1.TO.GP-MR-DCE-2.DFA.P2P.10G.za.africainx.net (41.84.12.255) 28.940 ms 47.632 ms 48.080 ms
14 CORE.GP-MR-VOD-MEE-1.TO.GP-MR-BYT-MEE-1.AINX.P2P.10G.za.africainx.net (41.84.12.139) 39.719 ms 42.354 ms 45.520 ms
15 CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net (41.84.12.151) 48.615 ms 51.080 ms 64.095 ms
16 41-66-132-242-f2.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net (41.66.132.242) 45.431 ms 56.650 ms 57.113 ms
17 197.189.193.1 (197.189.193.1) 62.234 ms 52.309 ms 18.048 ms
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
Click to expand...

Afrihost 50GB Capped using 8meg line
Note, I am also connected via Teamviewer and torrents is on.

c:\>tracert www.hertzner.co.za
Tracing route to www.hertzner.co.za [196.22.142.41]
over a maximum of 30 hops:

1 2 ms 3 ms 2 ms 192.168.1.1
2 12 ms 13 ms 13 ms 105-236-4-1-esr-lo.mtnbusiness.co.za [105.236.4.1]
3 28 ms 31 ms 48 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178.53]
4 * * * Request timed out.
5 23 ms 22 ms 23 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 20 ms 13 ms 14 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
7 16 ms 30 ms 18 ms 196.44.0.72
8 * * * Request timed out.
9 71 ms 66 ms 61 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.12.151]
10 47 ms 51 ms 40 ms 41-66-132-242-f2.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.242]
11 49 ms 45 ms 49 ms 197.189.193.1
12 40 ms 38 ms 38 ms dedi141.jnb1.host-h.net [196.22.142.41]

Trace complete.
Click to expand...
 
I don't know who you are using for Voip, but many voip providers have there own IPC, meaning that they will provide you with PPPoE usernames and passwords to connect straight into their network...this is by far the best option on ADSL. These accounts are only for VoIP with no internet access on them but because you have a dedicated ADSL line for Voip this would be the ideal solution for you.
 
Interesting @eddief1 , I didn't know that. We use didlogic.com. Their South Africa node address is: cpt01.media.za.didlogic.net

Unfortunately DIDLogic don't provide PPPoE services, so that won't be an option.
 
lukewd said:
Interesting @eddief1 , I didn't know that. We use didlogic.com. Their South Africa node address is: cpt01.media.za.didlogic.net

Unfortunately DIDLogic don't provide PPPoE services, so that won't be an option.
Click to expand...

Pitty because it really does make a difference, the only traffic on their IPC is voice, so you not contending with internet users. Also look into Vibe technology, but your provider has to support it on their side.

http://www.euphoria.co.za/pages/1010107057/Vibe-information.asp

But if you want to guarantee that the system is going to work 99% of the time, ADSL is the wrong medium.
 
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