Hanno Labuschagne

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Big changes for Home Affairs

Home Affairs has expanded its partnership with banks to offer smart ID and passport services at more branches and eventually from within banking apps.

At the same time, the Department of Communications and Digital Technologies is spearheading government's MyMzansi platform, a zero-rated app through which citizens can remotely access government services.
 
I'm still surprised we haven't seen more apps capable of supplanting government admin work. What am I missing?
 
"A single real-time verification check will now cost R10 per transaction"

Extorting and punishing the people who are doing the work you're supposed to do but can't, it has now become the default goal and operating procedure for anything government related.

We keep calling the government a "Mafia", but that's just a cope, at least a Mafia gives protection to their gold laying geese.
 
I'm still surprised we haven't seen more apps capable of supplanting government admin work. What am I missing?

Many banks would do that overnight if they could, it would give them a massive competitive advantage, the problem is you're dependent on the services and the design + maintenance of those services by a government that's completely gutted when it comes to skill and capability.
Designing those systems goes both ways, unfortunately.

When I worked at FNB we always had to come up with creative ways to deal with the outdated tech and unreliability of any government related data transfers. Banks would send in people for free to fix and upgrade those systems if they could, but there's no corruption opportunities in free and competent work that gets the job done.

A good example was trying to get a reliable list of ID Numbers from Home Affairs each day for people who died, so that you can cross-reference that internally and kick off the Fiduciary process on any accounts held by the deceased.
 
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Doesn't change the fact that some of us still don't get our ID at the end of the day, been waiting since the beginning of January for mine, so getting an application done and lodged is only the beginning of the drama.
 
Doesn't change the fact that some of us still don't get our ID at the end of the day, been waiting since the beginning of January for mine, so getting an application done and lodged is only the beginning of the drama.
There's something gone wrong with your application. Not sure how you would successfully follow up on that though.
 
There's something gone wrong with your application. Not sure how you would successfully follow up on that though.
Had mail going back and forth with '[email protected]' for months now, each time they tell me its with a different department, but they can't tell me when it will be ready, and have never said anything was missing or outstanding. This is the second time this has happened. Last time I had to cancel the application and then pay again for a new one. Definitely not going to do that again. Toying with the idea of moving everything into the wife's name and disappearing as a person completely :unsure:
 
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