Big increases for MTN contract customers

Illegal Allien said:
Im so glad Telkom has never pulled this stunt on me over the 8 years i have had contracts with them
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Yup same with CellC... reception is dodgy at best but they don't pull stunts like the MTN-VOD monopoly. These firms makes R20Billion profit a year and we still follow them like sheep. It's our own stupidity to sign contracts. I, for one, will do everything on pre-paid or month-2-month from now on. Tired of being taken for a ride.
 
How the hell can you slap an increase on something that you signed a contract over 24 months for, at that price??
 
pouroverguy said:
Does this apply to phone contracts too? Got a S22 ultra at R899 per month for 36 months in April, will this suddenly increase a lot?
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Yes definitely. At R899 + the base price, you're probably at a 35%+ increase this year, and over 3 years, you're looking at another 2 to 3 increases. That R899 /pm contract suddenly becomes R1200/pm if not more.
 
Can't wait to rid myself of MTN.
Fraud is also a big problem. All of a sudden you see another contract taken out in your name and only hear about it when the statement comes. There have been a few threads on here and it nearly happened to me.
 
Brawler said:
Can't wait to rid myself of MTN.
Fraud is also a big problem. All of a sudden you see another contract taken out in your name and only hear about it when the statement comes. There have been a few threads on here and it nearly happened to me.
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It happened with my old man with Vodacom.
 
Illegal Allien said:
Im so glad Telkom has never pulled this stunt on me over the 8 years i have had contracts with them
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I also don't think I've ever had Telkom do this in the almost 10 years I was with them. Don't think I'm wrong.

I am now waiting for my latest account. I was told there would be a 5% increase for me.
 
IMG_20220522_213420_747.jpgI don't think so...
 
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Been on pay as you go for many years after I received a excessively high bill 1 month from MTN for data I clearly did not use. This was the days when there was only 3G and I had apparently gone through like 300gb in a month. They refused to resolve it and I refused to pay. I have no clue what happened to that account because they never blacklisted me.
 
  • Wow
Reactions: Yuu
It's amazing how many people on contracts still haven't figured out they are being taken for a ride.
 
Fulcrum29 said:
Is there a price lock clause in the contract?

The law is very clear on explicit and understandable communication in regard to contracts. MTN won't care unless there is mass protest, there needs to be an aggrieved party. Knowing that it could be a costly exercise, the best the customer can do is to change service.

Though I am aware about this, I haven’t looked at my own bill in detail, but this could urge me to move to Vodacom. An over 20% increase is irrational, and so is the board when they voted on that decision.
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Vodacom does this too., albeit not as big a hike. Not the first time either, that these two done this.

https://www.businesslive.co.za/bd/o...t-costs-during-term-but-consumers-cant-leave/
 
Im already in my upgrade period. But pay as you go will get my money from here on out
 
It's so difficult to cancel an MTN contact. I had a SIM-only one that I tried for over a month to get cancelled. Retentions never respond to emails, the call centre can't help you. You have to be relentless.

The time it took meant they got another month's fee out of me. I just hope they have actually cancelled it this time!

It's so terrible how you can sign up quickly, but cancelling is impossible without bugging then via phone, email and social media.
 
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