Big-Ups to Afrihost

[cAfstA]

I'm creating this thread as a Thank You to Afrihost for their excellent service.

We as clients always tend to criticize quicker than giving a commendation when it is due so here is my Thank You.

Afrihost I was using for my mobile data for the mere fact that it was dirt cheap compared to what MTN themselves were charging. I've never had any issues with their service for the 6/8 months I was using it.

Last month I reached the point where I could finally afford some sort of internet connection and decided that I would use Afrihost once again, not only for their data but for them to manage the ADSL line as well. Now I have to admit that the only issue I had here was that I had to wait for my line to be activated BUT that is just our human nature to be impatient, especially for something we want done as in yesterday. Anyway, about 10 days later I'm informed that my line is now active. I immediately sign up for one of Afrihosts data packages and I'm surfing the web within 2 minutes after receiving my login details. I use a 2mb line for a few weeks. All is working perfectly and I'm downloading to my hearts content with the after hours data given to their capped account customers.

I change my line to that of a 4mb because I WANT MORE SPEEEEEEEEED, and well can't afford a higher rated line. I hav e to wait again though for the change over but hey, I'm being given a lesson in patience. So here's to my first night on my 4mb line and happy downloads

So...... Thank you Afrihost for your professional service you have rendered to me thus far. I am even more impressed with your response when I have queried quite a few things with you. You have been patient with me a very difficult customer at times.

SOOOOOOO.............

Thank You AFRIHOST

 

[TEXTILE GUY]

Nice

Good story to tell, and good on you for complimenting the service provider where you feel its due.

Nice to see stuff like this.

 

[Icemanbrfc]

Glad somebody said something nice, because everytime an article is created its Afrihost is Kark, and down with Afrihost

 

[AfriMan]

I'm creating this thread as a Thank You to Afrihost for their excellent service.

We as clients always tend to criticize quicker than giving a commendation when it is due so here is my Thank You.

Afrihost I was using for my mobile data for the mere fact that it was dirt cheap compared to what MTN themselves were charging. I've never had any issues with their service for the 6/8 months I was using it.

Last month I reached the point where I could finally afford some sort of internet connection and decided that I would use Afrihost once again, not only for their data but for them to manage the ADSL line as well. Now I have to admit that the only issue I had here was that I had to wait for my line to be activated BUT that is just our human nature to be impatient, especially for something we want done as in yesterday. Anyway, about 10 days later I'm informed that my line is now active. I immediately sign up for one of Afrihosts data packages and I'm surfing the web within 2 minutes after receiving my login details. I use a 2mb line for a few weeks. All is working perfectly and I'm downloading to my hearts content with the after hours data given to their capped account customers.

I change my line to that of a 4mb because I WANT MORE SPEEEEEEEEED, and well can't afford a higher rated line. I hav e to wait again though for the change over but hey, I'm being given a lesson in patience. So here's to my first night on my 4mb line and happy downloads

So...... Thank you Afrihost for your professional service you have rendered to me thus far. I am even more impressed with your response when I have queried quite a few things with you. You have been patient with me a very difficult customer at times.

SOOOOOOO.............

Thank You AFRIHOST

Thank you so much for this post, it will really mean a lot to our team (who are all avid MyBB readers).

We do our best to give our clients a great experience from start to (hopefully never) finish, and I'm so happy to read about a client who just had a great experience. I really believe that many of our clients share this experience of seamless connectivity and great (and personal) client service.

Enjoy 4Mbps! Please shout if you have any hassles whatsoever

 

[Professor Farnsworth]

Been using Afrihost for years, for hosting, DSL, mobile data. They are brilliant! I have had issues with mobile data, but it turned out to be MTN's fault, not Afrihost's.

Their call centres could be a bit better staffed -- phoning them is often frustrating due to the long waiting times.

 

[Icemanbrfc]

Been using Afrihost for years, for hosting, DSL, mobile data. They are brilliant! I have had issues with mobile data, but it turned out to be MTN's fault, not Afrihost's.

Their call centres could be a bit better staffed -- phoning them is often frustrating due to the long waiting times.

this is something at most companies should get right. Far too many times their call centers seem as if there are only a few people working there.

 

[cAfstA]

Been using Afrihost for years, for hosting, DSL, mobile data. They are brilliant! I have had issues with mobile data, but it turned out to be MTN's fault, not Afrihost's.

Their call centres could be a bit better staffed -- phoning them is often frustrating due to the long waiting times.

I have not used the call centre option but then again I hate any call centre option for most busines thus I just use the damn online live chat or email options. I stress myself less this way. The call centre option just makes me wanna do something to somebody which is not good lol....