The current service is not working and I am being billed. Telkom failed to suspend my service when they did not receive payment, which they have done in the past. The bill keeps accumulating and they refuse to cancel the service, acc 343571075. CREDIT AND CANCEL
If I do not pay I get suspended, you failed to suspend my account, when you suspend my account and I get charged a reconnection fee , this was even explained to me when it was installed by the agent.
I called they do not want to cancel it. Where to now ? Please listen to the call recording around March last year March when I was told about suspension and reconnection fee.
If I do not pay I get suspended, you failed to suspend my account, when you suspend my account and I get charged a reconnection fee , this was even explained to me when it was installed by the agent.
I called they do not want to cancel it. Where to now ? Please listen to the call recording around March last year March when I was told about suspension and reconnection fee.