BitCo Consumer Review

LOS confirmed, they busy installing now /happy dance

I will post the names of these 2 guys. Very professional and they do deserve credit Garth. They just on the roof now. Even if they didn't find LOS they are very professional and I only have good things to say about your service. Expect quite a few more customers from this side of the world ;)
 
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Hi all

Hopefully I will be joining you guys at Bitco soon. Team is coming out to my place next Friday. Well done to Bitco for the zero hassle in applying for the service. Within 4 working days of my first E-mail I got a phone call to arrange a time for the team to come.

Does anyone, who has Bitco, live in the Northriding/Sharonlea area? Also has anyone tried out Dota2 on the network.
 
macedon said:
Where in Randpark Ridge are you? I am on the otherside of RandPark Ridge Cockspur Road Weltewreden park, also no LOS from Bitco... they did mention that they will put up a Hi Site at Northcliff Hill which will provide LOS, so hope they do this in the next month or two so that we can get some decent connectivity...

Cheers
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There is a tower by the Spaceship house ontop of the hill behind ClearWater so if anyone in the radiokop / clearwater / wilgeheuwel is considering and you can see the spaceship house, you should have LOS.

Northcliff hill tho will provide the most outstanding coverage area ever for Bitco. I hope to hell they going to have some insane backhaul from that tower.
 
Pitbull said:
LOS confirmed, they busy installing now /happy dance

I will post the names of these 2 guys. Very professional and they do deserve credit Garth. They just on the roof now. Even if they didn't find LOS they are very professional and I only have good things to say about your service. Expect quite a few more customers from this side of the world ;)
Click to expand...

That is awesome bro!!

Please post some speed results so we can compare the speeds to other people with the same package because if you have adsl to compare on the same speeds it will never be close, were Bitco speeds should be very similar to each other this will help people to realize that Bitco even thou they are wireless they are the way to go.
 
Hi Garthvs

Could you please clarify the upgrading process?

If i am on a 24 month contract and move from a 2Mbps to 5Mbps line, does the contact period get extended?
 
That doesn't sound right. The reason for the contract term is to offset the costs of installation and hardware.

The contract term should remain at 24 months if u go from 2 to 5 Mbs. It's addition revenue for bitco.

Let hear what bitco had to say!!!!
 
I've been following this thread for a while now. I'm smack in the middle of 3 high sites but I'm in a ditch so I don't believe I'll have LOS.

Do they bounce signals off other towers because there is another tower about 800 metres from my house with LOS?
 
garthvs, I had a look at the coverage map and see the Durban area is covered. However, as I zoom in I see that my area (Woodview) is not covered. Any idea when you may have coverage in that area?
 
Update:
The 2 installation guys were awesome. Garth, please make sure they given recognition for my satisfaction with their installation. Very professional and they work very clean. Names: Shadrack and Ronald. Great representation for your company. I felt so sorry for them as they stayed at my house till way past 18:00 to make sure the installation is complete. Setup and installation was pretty quick. They however strugled as they had to manually configure the switch since the standard configuration didn't apply to my high site.

Through out the whole problem solving they never once complained or stopped trying. They just point blank refused to leave till it was sorted 100%.

Just note though they completed the job card when they finished the install and the time on there indicates 14:20. Then they picked up the problem with the switch. They only left my house at around 18:30. Just so they get rewarded for their overtime :p

Great job guys. I'm sure we'll have a long and very good relationship. Can't wait for the damn go ahead now.
 
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Update 2:

Actually missed a call from them this morning at 10:30. Called back now. The link has been handed over and I can use it now when I get home tonight /dance

Epic service guys. Thank you.
 
Hi Guys

Regarding upgrades... If you upgrade mid contract then your initial contract period remains the same. So if you have 6 months of your contract remaining and you decide to upgrade, you still have only 6 months remaining.
 
Thanks Murmaider and Winkels88....

I just got feedback from the call centre and they are also suppling the Linksys E900 Wifi router.
 
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