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I'm sorry. I seem to have missed that you said it was area specific
O wait, you didn't...
. Leaky bucket SUX!!Good Day Peeps
*sigh*........So my installation is happening tomorrow. And now after reading these 282 pages, I'm stressing my @ss off! I really hope this is my answer to Telkom( I'll burn their offices to the ground, I just need a driver for the getaway
The techs were here on monday for an LOS check, got on the roof, done.....no problem. Yesterday tjoon they can do the installation, everything is sharp. Get on the roof and it starts going quiet. They come down, installation is on halt, he needs to leave. (I understand this, ***** happens, so no worries there). But then I get an email saying there was a technical difficulty and the signal is not up to par, and they need to allign a high site. Couldn't they pick that up on Monday? Anyway, so this should be sorted know, since I got another email arranging a time for tomorrow. So far a shaky start, but I got high hopes.
BUT, I also must say, the techs are really friendly and always kept me in the loop, 10/10 for the techs.
This sounds accurate! I used to have a great line but it seems like I got moved to a ****ty group which hits FUP in much less than the stated 1 hour.I think the issue is, you're the only bitco customer with good service and gaming
I think the issue is, you're the only bitco customer with good service and gaming
. Unfortunately this is by far the case. i cannot achieve what you seem to be able to on a daily basis. but i am sure a lot of other people feel the same way. if there is a problem let Bitco try assist to sort it out or provide a proper explanation. telling everyone how well yours works just makes things worse.
I made a suggestion on one of the other posts that Bitco should do a survey and that will give a much better indication if people are happy or not. basics questions around the FUP, how much data roughly do the consume and what services do they use their internet connection for, would they prefer a leaky bucket system or a soft cap and would they consider a capped account over a throttled and shaped uncapped account.
I assume this was dodged because lets be honest here, Bitco is the only one that benefits financially from us paying for something and being limited.
They boast a 1:1 contention, god knows where they get that from but if you ask them about it you will never get an answer. on their website it simply states 1:1 with no other explanation
One other thing, i have not been with many ISP's but i have never heard of the Leaky bucket system implemented by other ISP's here but i could be mistaken.
@Pitbull - Not a personal attack but you praise Bitco way too much while a lot of us have issues with the service. This does not help anyone. If your service works as well as you say it does then we all envy you
We all pay for a service that we expect to be delivered. Unfortunately we all can't afford the 10MB upgrade path that seems to be Bitco's solution to everything. Basically they want to give you a 5MB line with a 10MB boost every now and again for R1499
Again, nothing personal
Hi Viashen,
No problem, no offence taken.
This is a review thread and people seem to try and use it to push an agenda. If that's the case it needs to be balanced not so? If you what a Bitco complaints thread create one and I'll stay out of it. But saying things like: "If you're a gamer stay away from Bitco" is not true. You have a problem and I don't. I have proven to people like Sumi who applied for the service but had no LOS that my gaming experience is FLAWLESS. I have even gone through the trouble of creating a 12 minute Gameplay video to show how good it handles gaming on the latency and packet loss side.
If you want I can find that post again with the gameplay in it. I can see people having serious FUP issues and you'll notice I have not once commented on those. I comment on things I have experience in using and post my response to complaints regarding those. Just yesterday I confirmed I also have issues with torrents (I'll admit I haven't checked again).
Maybe a complaints section regarding the service needs to be created then. This is a review thread, not a complaints thread
But I get what you're saying and take it to heart.
So you would need a 50MB Bitco line to ensure you always have 25MB worth available lol
I made a suggestion on one of the other posts that Bitco should do a survey and that will give a much better indication if people are happy or not. basics questions around the FUP, how much data roughly do the consume and what services do they use their internet connection for, would they prefer a leaky bucket system or a soft cap and would they consider a capped account over a throttled and shaped uncapped account.
I assume this was dodged because lets be honest here, Bitco is the only one that benefits financially from us paying for something and being limited.
They boast a 1:1 contention, god knows where they get that from but if you ask them about it you will never get an answer. on their website it simply states 1:1 with no other explanation
One other thing, i have not been with many ISP's but i have never heard of the Leaky bucket system implemented by other ISP's here but i could be mistaken.
@Pitbull - Not a personal attack but you praise Bitco way too much while a lot of us have issues with the service. This does not help anyone. If your service works as well as you say it does then we all envy you
We all pay for a service that we expect to be delivered. Unfortunately we all can't afford the 10MB upgrade path that seems to be Bitco's solution to everything. Basically they want to give you a 5MB line with a 10MB boost every now and again for R1499
Again, nothing personal
