Blackberry Cell-C *147# request being ignored


New Member
Mar 8, 2011
Hope someone can help me and fast, I have had this problem for months!!!

I have to go to *147# option 7 to put a bundle on my phone to be able to access my bbm and more...
I don't mind doing that every month but when I first "dial" *147# I have to put the phone on standby, back on and only then it pops up with the options. Once I select the option (7-blackberry) the window closes and it just ignores my option (it just closes the whole thing)... And this happens every time I try.... have cleared the log, taking ut the battery - hopping that might help but NOTHING!!! Can anyone help me....