Blackberry charges

[VMC]

Hi all, just a question around blackberry charges. I have subscribed to BIS and wanted to know why i am being charged for internet usage? Bis is defintely active and i know this because i was able to setup my email, so i may only be charged for internet browsing but why, shouldnt this be free???

 

[Iam3G]

Hi all, just a question around blackberry charges. I have subscribed to BIS and wanted to know why i am being charged for internet usage? Bis is defintely active and i know this because i was able to setup my email, so i may only be charged for internet browsing but why, shouldnt this be free???

Call 082155 and log a fault with them. I had a customer with the same issue in the week and after logging the fault it resolved the issue.

 

[IceDreama]

hi dude
you just have to your browser and make sure the Blackberry APN is being used and not the Vodafone APN or the MTN APN, depending on your network. I had the same problem as you did with Vodacom and eventually sorted it out doing that.

 

[ngwenyas]

Hi all, just a question around blackberry charges. I have subscribed to BIS and wanted to know why i am being charged for internet usage? Bis is defintely active and i know this because i was able to setup my email, so i may only be charged for internet browsing but why, shouldnt this be free???

http://www.vodacom.co.za/services/blackberry/blackberry_plans.jsp i hope this clearifies a couple of things for you.

 

[oronte]

Please search for the Blackberry Bold Tips ands Tricks thread, my first post has a number of steps to follow.