So I bought a new house and moved in recently and we have had issue after issues after issue. The problem is the owner is refusing to acknowledge any of the issues and is basically throwing her hands in the air and saying its not her problem.
The estate agent is absolutely hopeless, she obviously just wants her commission so she is just sitting on the fence.
The list of issues are numerous, some less serious than others. After the constant emailing backward and forward and the owner getting all shirty with us and getting her lawyer involved, I said I would deal with the minor issues.
So I would like to know if these things would pee you off?
Firstly the owner ripped out numerous fixtures in the house, shelves, TV brackets, pelmets, bathroom fixtures (leaving holes in tiles) etc etc. . . They then got the gardener to patch up the holes and its the worst polyfil job I have ever seen. To add injury to insult they then went and painted over all the holes throughout the house with the WRONG colour paint. Not slightly wrong but about 100 shades wrong. I have checked and in every single room there are big round circles where they have painted with the wrong paint. Essentially I need to repaint the entire house. I have tried to get the pain matched but its about 95% right, you can see clearly that it is wrong.
Secondly all the toilets were leaking / didn't work. They got a plumber out who didn't fix the issues. We had to call them back which they acknowledged was for the owners account with which the owner sends me the invoice and says I must pay for it, not their problem. The kitchen tap was leaking so badly the plumber told the owner it cant be fixed. They refused. Now I am demanding they pay for a new tap. They refuse point blank. Fine. I went and bought one.
There are broken windows throughout the house, one is completely smashed. Now when we viewed the property these weren't broken so its not in the offer to purchase that they must fix it. BUT they verbally agreed with me that they would sort this out, which obviously they haven't done.
Then this is where it gets a little more serious. Last night I discovered there is a hot leaking tap in the kitchen cupboard which spans over to the bathroom. The cupboard feels like an oven and my maid actually told me about this on the day we moved in but could work out what was potting. On closer inspection I see the cupboards is rotting and moldy. I can also see its leaking outside the kitchen. Great! Judging by the condition of the cupboard this not new at all.
Then we discover that the borehole which has been disclosed as in perfect working order and runs the sprinkles in fact doesn't work at all and the sprinklers are in fact hooked up to the municipal water. O and the sprinkler taps which runs the show is leaking badly. I noticed something horribly wrong when I checked the water meter and saw it was going up some crazy amount of KL a day.
There is then a serious leak and rain damage in the garage, one room and patio which once again was not there when we viewed the house. Once again the owner told us "no problem I will get my bond insurance to sort it out". . . . Nothing has happened.
Lastly I think, they have not got the electrical compliance. . . They have had 7 months to do this and we have been hounding them about this. . . They have completely ignored us and I have now had to get my electrician out to quote on this which is complete nonsense. Why am I doing this ****?
I just handed the keys over to the new owner of my old house and I made sure absolutely everything was perfect. They even got the electrical compliance certificate in their hands. Some people just have no clue.
I know the voetstoots clause applies in many cases, but this is just ridiculous.
The estate agent is absolutely hopeless, she obviously just wants her commission so she is just sitting on the fence.
The list of issues are numerous, some less serious than others. After the constant emailing backward and forward and the owner getting all shirty with us and getting her lawyer involved, I said I would deal with the minor issues.
So I would like to know if these things would pee you off?
Firstly the owner ripped out numerous fixtures in the house, shelves, TV brackets, pelmets, bathroom fixtures (leaving holes in tiles) etc etc. . . They then got the gardener to patch up the holes and its the worst polyfil job I have ever seen. To add injury to insult they then went and painted over all the holes throughout the house with the WRONG colour paint. Not slightly wrong but about 100 shades wrong. I have checked and in every single room there are big round circles where they have painted with the wrong paint. Essentially I need to repaint the entire house. I have tried to get the pain matched but its about 95% right, you can see clearly that it is wrong.
Secondly all the toilets were leaking / didn't work. They got a plumber out who didn't fix the issues. We had to call them back which they acknowledged was for the owners account with which the owner sends me the invoice and says I must pay for it, not their problem. The kitchen tap was leaking so badly the plumber told the owner it cant be fixed. They refused. Now I am demanding they pay for a new tap. They refuse point blank. Fine. I went and bought one.
There are broken windows throughout the house, one is completely smashed. Now when we viewed the property these weren't broken so its not in the offer to purchase that they must fix it. BUT they verbally agreed with me that they would sort this out, which obviously they haven't done.
Then this is where it gets a little more serious. Last night I discovered there is a hot leaking tap in the kitchen cupboard which spans over to the bathroom. The cupboard feels like an oven and my maid actually told me about this on the day we moved in but could work out what was potting. On closer inspection I see the cupboards is rotting and moldy. I can also see its leaking outside the kitchen. Great! Judging by the condition of the cupboard this not new at all.
Then we discover that the borehole which has been disclosed as in perfect working order and runs the sprinkles in fact doesn't work at all and the sprinklers are in fact hooked up to the municipal water. O and the sprinkler taps which runs the show is leaking badly. I noticed something horribly wrong when I checked the water meter and saw it was going up some crazy amount of KL a day.
There is then a serious leak and rain damage in the garage, one room and patio which once again was not there when we viewed the house. Once again the owner told us "no problem I will get my bond insurance to sort it out". . . . Nothing has happened.
Lastly I think, they have not got the electrical compliance. . . They have had 7 months to do this and we have been hounding them about this. . . They have completely ignored us and I have now had to get my electrician out to quote on this which is complete nonsense. Why am I doing this ****?
I just handed the keys over to the new owner of my old house and I made sure absolutely everything was perfect. They even got the electrical compliance certificate in their hands. Some people just have no clue.
I know the voetstoots clause applies in many cases, but this is just ridiculous.