Cancellation request not responded to

[Eyenstyn]

I have sent through a cancellation request almost 2-3 weeks prior but no response since. I did inquire on raingo mobile chat ai assistant last week to send an email through to support but I have not been contacted since. Please could someone assist @rain_mobile ?

 

[rain_mobile]

Hi @Eyenstyn

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

 

[Eyenstyn]

I sent you my email address via PM. Why do you ask for me to publish my number in this thread rather than respond to my PM? I have sent my cellphone number via PM. @rain_mobile

 

[dontcryforme]

Before I even opened the thread I just knew it had to be rain™

 

[borro]

Before I even opened the thread I just knew it had to be rain™

 

[areyoucoming]

I sent you my email address via PM. Why do you ask for me to publish my number in this thread rather than respond to my PM? I have sent my cellphone number via PM. @rain_mobile

Must have been a mistake because they did ask you to private message them