Cancelled all my Telkom services

[LazyLion]

Haven't had working ADSL or Telephone Line since 20th January 2017... nearly 3 months with no service.
I give up.
Cancellation form sent in.
Hope they refund me for the 3 months of nothing.

 

[Muttley]

1. Well done
2. Good luck

 

[Azg]

As Marlin178 said "Good luck". I don't think anyone is ever allowed to leave Telkom, much like the Hotel California.

 

[Net]

Had a lot of trouble getting them to stop billing and refund when I canceled. Hopefully, you have better luck.

 

[werfie]

I made an attempt to cancel all my Telkom services

There, FTFY.

 

[3WA]

Haven't had working ADSL or Telephone Line since 20th January 2017... nearly 3 months with no service.
I give up.
Cancellation form sent in.
Hope they refund me for the 3 months of nothing.

Once you send in your form, they follow up with a call to confirm your cancellation.

Expect to get the call in September 2017.

 

[Sepeng]

Once you send in your form, they follow up with a call to confirm your cancellation.

Expect to get the call in September 2017.

I recently did the cancellation. Sent the form, got no call, called the New Services department maybe 40 days later, complained, got hold of someone really helpful, they took some details, 3 weeks later it just got turned off with no notification.

Now to see what the billing situation will be going forward.

 

[PsYTraNc3]

Haven't had working ADSL or Telephone Line since 20th January 2017... nearly 3 months with no service.
I give up.
Cancellation form sent in.
Hope they refund me for the 3 months of nothing.

Via email?
If so, good luck!

Anything done through electronic comms with Telkom takes ages.

I rather go in store for everything now.

 

[LazyLion]

Well, I'm not on a debit order with Telkom... fortunately all these years I've been doing EFT's.
So if they don't cancel it, then they are not getting payment!

 

[Icemanbrfc]

well this makes me nervous lol.. sent in my form to move my DSL line to the holding pool. Lets see how that goes