Cannot install bundled Office 365 Home with Telkkom subscription

LazyLion

LazyLion

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OK, so I'm at a friends house.
He got two years of Office 365 with his Telkom ADSL subscription (two of the medialess 1 year packages)
But for the life of me I cannot get this thing installed.
He has a microsoft account, but when we enter the key into his account it just goes back to his account screen and shows nothing.
We can install office as a trial, but then it also won't recognise the subscription.
How on earth are you supposed to get this thing working?
 
Let me guess - you're using Chrome or Firefox? You have to do the thing in IE. Sad, I know, but true.
 
Rickster said:
Some times the legal route is just a pain in the ass.
Click to expand...



It's office 365, I don't think there's another route.



Anyway maybe its already assigned to the account so after installing Office try signing into the account instead of entering a key.
 
DA-LION-619 said:
It's office 365, I don't think there's another route.
Anyway maybe its already assigned to the account so after installing Office try signing into the account instead of entering a key.
Click to expand...

I've tried both ways. It definitely doesn't reflect on his account - he is using his old e-mail address not the new Telkom one.
But even when we try and register it using the Telkom address it doesnt work either.
Is Telkom supposed to activate this thing first or what? Please don't make me have to call Telkom! :(
We've also tried going in via office, opening Word and then entering either the key or the account. Neither is accepted.
 
I've picked up 1/2 a dozen of those 1 year office 365's from various people and they all activated just fine. Got 5 years. :) You can only add 5 years in advance, so I have to wait a year to add the sixth sub.

No, telkom have no input as regards using them.
 
Garyvdh said:
I've tried both ways. It definitely doesn't reflect on his account - he is using his old e-mail address not the new Telkom one.
But even when we try and register it using the Telkom address it doesnt work either.
Is Telkom supposed to activate this thing first or what? Please don't make me have to call Telkom! :(
We've also tried going in via office, opening Word and then entering either the key or the account. Neither is accepted.
Click to expand...


Have a look at this link. https://stores.office.com/myaccount
 
Grouter said:
I've picked up 1/2 a dozen of those 1 year office 365's from various people and they all activated just fine. Got 5 years. :) You can only add 5 years in advance, so I have to wait a year to add the sixth sub.

No, telkom have no input as regards using them.
Click to expand...

So why can't I activate this one?
 
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