Cant connect to CPE

J

joker08

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I have an existing internet connection at my new home (Dont know who the provider is). I want to put a LAN cable through the roof to the room where my desktop is. Unfortunately, the 4 ports on the router are already taken so I decided to plug my PC directly into the CPE.
It doesn't work, I get a 169 address. This is what I have tested so far :-
  • CPE to router - wifi to laptop- Internet working.
  • CPE to router - LAN from router to Laptop - Internet working
  • CPE to Laptop - not working 169 address
  • CPE to Laptop number 2 - not working 169 address
  • Changed the ethernet cable - not working.
  • Tried 5 ports on the CPE, same effect
I have run out of Ideas on what to do. Any suggestions ?
 
Last edited:
joker08 said:
I have an existing internet connection at my new home (Dont know who the provider is). I want to put a LAN cable through the roof to the room where my desktop is. Unfortunately, the 4 ports on the router are already taken so I decided to plug my PC directly into the CPE.
It doesn't work, I get a 169 address. This is what I have tested so far :-
  • CPE to router - wifi to laptop- Internet working.
  • CPE to router - LAN from router to Laptop - Internet working
  • CPE to Laptop - not working 169 address
  • CPE to Laptop number 2 - not working 169 address
  • Changed the ethernet cable - not working.
  • Tried 5 ports on the CPE, same effect
I have run out of Ideas on what to do. Any suggestions ?
Click to expand...
I'm assuming CPE is plugged into router's WAN port? If that's the case the devices plugged into the CPE are not able to talk to the router (and hence network).
 
joker08 said:
I have an existing internet connection at my new home (Dont know who the provider is). I want to put a LAN cable through the roof to the room where my desktop is. Unfortunately, the 4 ports on the router are already taken so I decided to plug my PC directly into the CPE.
It doesn't work, I get a 169 address. This is what I have tested so far :-
  • CPE to router - wifi to laptop- Internet working.
  • CPE to router - LAN from router to Laptop - Internet working
  • CPE to Laptop - not working 169 address
  • CPE to Laptop number 2 - not working 169 address
  • Changed the ethernet cable - not working.
  • Tried 5 ports on the CPE, same effect
I have run out of Ideas on what to do. Any suggestions ?
Click to expand...
Need to get a network switch
Run fly lead between router and switch to extend ports.
 
Speedster said:
I'm assuming CPE is plugged into router's WAN port? If that's the case the devices plugged into the CPE are not able to talk to the router (and hence network).
Click to expand...
But I am plugged into the cpe directly nothing else is connected and there is no internet
 
joker08 said:
That's not the issue right now. I am plugged in directly to the cpe and I am getting 169 ip address
Click to expand...
The router and CPE are creating two separate networks. DHCP is on the router, which the CPE connected devices can't talk to.
 
joker08 said:
That's not the issue right now. I am plugged in directly to the cpe and I am getting 169 ip address
Click to expand...
Your provider either has fixed ip or pppoe, if you can log onto the router, check the current Lan settings, do the same on your laptop.
 
Speedster said:
The router and CPE are creating two separate networks. DHCP is on the router, which the CPE connected devices can't talk to.
Click to expand...
Makes sense. So we can say that I cannot connect more than one device to the cpe ?
 
Kawak said:
Your provider either has fixed ip or pppoe, if you can log onto the router, check the current Lan settings, do the same on your laptop.
Click to expand...
Not fixed ip or pppoe. I reset the router when I moved in, no settings were required. And its vuma trenched so no passwords.
 
From what I understand till now is - one internet connection so one ip address from the cpe. It cannot assign more than one hence the 169 ip address.
 
@joker08

A CPE provided by an FNO is usually used for last mile access to the specific ISP, if a port should fail they would move services to another port, prior replacing a CPE

You cannot in most normal cases use a CPE as a switch, you would need to connect

CPE to Router Wifi/ LAN then to in home devices
 
Zaque said:
@joker08

A CPE provided by an FNO is usually used for last mile access to the specific ISP, if a port should fail they would move services to another port, prior replacing a CPE

You cannot in most normal cases use a CPE as a switch, you would need to connect

CPE to Router Wifi/ LAN then to in home devices
Click to expand...
Dint know that, thanks
 
Sounds like the CPE is MAC address locked to that router.

Mostly likely another router also won’t work and you’d need the ISP to switch it for you.
 
SauRoNZA said:
Sounds like the CPE is MAC address locked to that router.

Mostly likely another router also won’t work and you’d need the ISP to switch it for you.
Click to expand...
I doubt that. Any other router should work, as would adding a switch.
 
Speedster said:
I doubt that. Any other router should work, as would adding a switch.
Click to expand...

Nah they did this a lot when they first started rolling out fibre here with certain providers.

If there are no PPPoE details on the router this is usually how it was setup.

Possibly a legacy setup now that nobody bothered changing until it was necessary.
 
SauRoNZA said:
Nah they did this a lot when they first started rolling out fibre here with certain providers.

If there are no PPPoE details on the router this is usually how it was setup.

Possibly a legacy setup now that nobody bothered changing until it was necessary.
Click to expand...
Perhaps. Pretty easy to test by popping in a different router
 
It's pretty obvious what's going on here. Vuma uses DHCP to assign public IP addresses through the ONT from the ISP's network. Once you plug in a device like a router into the ONT, only that device can be used with the ONT due to MAC-address locking. The reason the OP is getting a 169 address when plugging his laptop directly into the ONT is because the laptop cannot reach the ISP's DHCP server to get a public IP address because its MAC address is not authorised to. The ONT is not meant to be used as a switch or to connect different parts of your home network together.
 
The CPE/ONT is locked.

Only Vuma Reach and other closed access networks provision the ONT for both L2 and L3.

Vumatel no longer mac lock but it will only assign 1 x ip per port unless you ISP is generous and allocates more IPs you can't have more than 1 network cable plugged in.
 
cavedog said:
The CPE/ONT is locked.

Only Vuma Reach and other closed access networks provision the ONT for both L2 and L3.

Vumatel no longer mac lock but it will only assign 1 x ip per port unless you ISP is generous and allocates more IPs you can't have more than 1 network cable plugged in.
Click to expand...

I suspect this is a legacy Mac-locked situation maybe as only the router works on the same port even.

They can’t just remove the Mac-lock as the user would go offline, so someone would need to populate the PPPoE details on the router first to enable them to disable the MAC address locking.

So likely it just remains in place until such time as a user-query event occurs.

But I’m really guessing on that front, but it certainly seems to be a Mac-locked configuration.
 
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