Cell C bad reception after upgrading

[gjm]

My wife recently upgraded from a Samsung Galaxy S3 mini to the S4 mini. Although she is on post-paid I bought the S4 mini from Orange and her contract will convert to prepaid once it expires.

Signal with the S3 mini was ok, however since she started to use the S4 mini her cellphone reception has been very bad or non-existent at times. I also cannot force the settings to roam on Vodacom - it says "Unable to connect".

Any idea what could be wrong?

I cut the sim card to micro sim size, but doubt that would have any impact on reception.

 

[Tahir Ally]

My wife recently upgraded from a Samsung Galaxy S3 mini to the S4 mini. Although she is on post-paid I bought the S4 mini from Orange and her contract will convert to prepaid once it expires.

Signal with the S3 mini was ok, however since she started to use the S4 mini her cellphone reception has been very bad or non-existent at times. I also cannot force the settings to roam on Vodacom - it says "Unable to connect".

Any idea what could be wrong?

I cut the sim card to micro sim size, but doubt that would have any impact on reception.

Please get a proper micro sim.

 

[igi]

hi
does the reception varies
from area to area?

 

[Cell_C]

My wife recently upgraded from a Samsung Galaxy S3 mini to the S4 mini. Although she is on post-paid I bought the S4 mini from Orange and her contract will convert to prepaid once it expires.

Signal with the S3 mini was ok, however since she started to use the S4 mini her cellphone reception has been very bad or non-existent at times. I also cannot force the settings to roam on Vodacom - it says "Unable to connect".

Any idea what could be wrong?

I cut the sim card to micro sim size, but doubt that would have any impact on reception.

Hi gjmellet

Did she have the same issue with the Samsung Galaxy S3 mini? Let us know.

Regards
Cell C | DM

 

[Cell_C]

My wife recently upgraded from a Samsung Galaxy S3 mini to the S4 mini. Although she is on post-paid I bought the S4 mini from Orange and her contract will convert to prepaid once it expires.

Signal with the S3 mini was ok, however since she started to use the S4 mini her cellphone reception has been very bad or non-existent at times. I also cannot force the settings to roam on Vodacom - it says "Unable to connect".

Any idea what could be wrong?

I cut the sim card to micro sim size, but doubt that would have any impact on reception.

Hi gjmellet

Did she have the same issue with the Samsung Galaxy S3 mini? Let us know.

Regards
Cell C | DM