Cell-C Data at Head Office/Surrounds

neoprema

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I moved to Cell-C for their Wi-Fi calling, which is not bad and I'm using it while traveling.

But man, their LTE has to be the biggest rubbish I've ever come acccross :mad: I actually get more reliable data in some African countries that are basically at war!

I work +/- 1KM from the Cell-C Head Office in Waterfall. The phone always has LTE but can hardly send any packets. A speed test usually times-out, never mind actually get a speed reading!

My calls drop 90% of the time, also most people cannot call me - even though i have "full" signal. If I put a VC or MTN sim in the same phone it works 100%, so its not a device problem. Keep in mind that's within 1KM of Head-Office, Woodmead and/or Kelvin/Buccleuch.

I visited a friend in Buccleuch, i kid you not you can see the Head Office Building, and read the logos on the towers around it and I have 1-bar with LTE and nothing worked, no calls no data nothing.

Come on CELL-C, the least you could do is actually get your system to work AT YOUR OWN HEAD OFFICE and surrounding suburbs!
 
My calls drop 90% of the time, also most people cannot call me - even though i have "full" signal. If I put a VC or MTN sim in the same phone it works 100%, so its not a device problem. Keep in mind that's within 1KM of Head-Office, Woodmead and/or Kelvin/Buccleuch.
It could be problem with your device, as Cell C use different frequency range than VC and MTN,
 
I moved to Cell-C for their Wi-Fi calling, which is not bad and I'm using it while traveling.

But man, their LTE has to be the biggest rubbish I've ever come acccross :mad: I actually get more reliable data in some African countries that are basically at war!

I work +/- 1KM from the Cell-C Head Office in Waterfall. The phone always has LTE but can hardly send any packets. A speed test usually times-out, never mind actually get a speed reading!

My calls drop 90% of the time, also most people cannot call me - even though i have "full" signal. If I put a VC or MTN sim in the same phone it works 100%, so its not a device problem. Keep in mind that's within 1KM of Head-Office, Woodmead and/or Kelvin/Buccleuch.

I visited a friend in Buccleuch, i kid you not you can see the Head Office Building, and read the logos on the towers around it and I have 1-bar with LTE and nothing worked, no calls no data nothing.

Come on CELL-C, the least you could do is actually get your system to work AT YOUR OWN HEAD OFFICE and surrounding suburbs!

Hi @neoprema

Thank you for posting to us.

Kindly PM us your Cell C number + address, we would like to get our Network team to assist.

^BM
 
Cell_C rep - Thank you for the fast reply. Info sent.

sajunky - good point too. let's see what happens.
 
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