Cell-C / IS "fixed" LTE

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Okay, the sim seems to have activated. This is what I have so far as of 11 AM this morning. Based in Cape Town.
 
chrismine said:
There anyone using this with no issues? Considering to replace ADSL in George.
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My advise would be to hold on for a while. Let them sort this out first. This service is far from perfect, and once you've tasted fast internet, ADSL will frustrate you.
 
linkinpark said:
Interesting, keep us posted if this continues to work.
I'll try it later tonight.

Were you having the same time out issues as the rest of us or were you having signal issues?
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I had the same issues as the rest of you guys. Most of the time could not even get a speed test done. 1 in 3 clicks on a web page would time out.

Since I changed the setting to 4G only it has been a lot better this morning, wont say perfect but better.
 
dierampokker said:
My advise would be to hold on for a while. Let them sort this out first. This service is far from perfect, and once you've tasted fast internet, ADSL will frustrate you.
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Thanks. Have ADSL with RAIN as backup. ADSL been erratic for months. Open ticket since 5 January with no resolution in sight. Moving about 300 GB monthly...
 
linkinpark said:
Interesting, keep us posted if this continues to work.
I'll try it later tonight.

Were you having the same time out issues as the rest of us or were you having signal issues?
Click to expand...

Don't get your hopes up guys. Seems like it's getting worse again. :mad::(
Same issues as last night, most pages you open just says "Resolving Host" for a while and then nothing.
 
I cancelled this trash earlier and 2 min later the balance owed for the modem came off my bank account. I'll advise people to stay clear from this rubbish. Cancelling my dsl acc with them aswell because they are conning the public.
 
Just received this now and I can't do a thing with it. It's absolutely pathetic. Ticket logged.

PS it's connected to the APN but I have to try multiple times to load a single page.
 
Linouser said:
Just received this now and I can't do a thing with it. It's absolutely pathetic. Ticket logged.

PS it's connected to the APN but I have to try multiple times to load a single page.
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They will ignore your tickets my friend
 
Just thought I'd add, I'm also having the same issues. My service was activated today and I managed to get one speed test done which came back at around 35mbps but I keep getting timeout errors when trying to browse. Any Google search works perfectly but when trying to load a page beyond that, sometimes it loads and sometimes it times out. Been on the phone with Axxess who have also asked me to fill out the form :(
 
I have set my settings to only use 4G, seems ok but unsure if it will hold up.

I see that webafrica has posted a "fix" but I am unsure how to add these settings to the router:

"Date: Sat, 03 Mar 2018 08:59:00 +0200

Dear Webafrica,

SERVICE INTERRUPTION : RAIN/CELL C LTE A

RAIN LTE-A is experiencing a DNS setting and connectivity issues in the following areas :

Cape Town areas

Gauteng area

Currently the easy fix is to manually update the DNS settings on your device as follows:

Preffered DNS 8.8.8.8
Alternative DNS 8.8.4.4


Technicians are working to restore services as soon as possible.

Apologies for any inconvenience caused.

Regards
Webafrica"
 
Achoes said:
I have set my settings to only use 4G, seems ok but unsure if it will hold up.

I see that webafrica has posted a "fix" but I am unsure how to add these settings to the router:

"Date: Sat, 03 Mar 2018 08:59:00 +0200

Dear Webafrica,

SERVICE INTERRUPTION : RAIN/CELL C LTE A

RAIN LTE-A is experiencing a DNS setting and connectivity issues in the following areas :

Cape Town areas

Gauteng area

Currently the easy fix is to manually update the DNS settings on your device as follows:

Preffered DNS 8.8.8.8
Alternative DNS 8.8.4.4


Technicians are working to restore services as soon as possible.

Apologies for any inconvenience caused.

Regards
Webafrica"
Click to expand...
Did that, didn't work.
 
Achoes said:
how do you do it?
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Control panel/Network and sharing center/change adapter settings/right click Ethernet and choose Properties/ choose IPv4 and click properties/ then click "Use the following DNS server addresses" and enter the google dns adresses.
 
gee..wonder where the issue lies :rolleyes:

Tracing route to www.google.com [216.58.223.36]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms homerouter.cpe [192.168.8.1]
2 * * * Request timed out.
3 41 ms 46 ms 85 ms rfc.private.address.invalid.query [10.178.230.178]
4 56 ms 40 ms 41 ms rfc.private.address.invalid.query [10.220.232.193]
5 50 ms 38 ms 72 ms rfc.private.address.invalid.query [10.178.230.2]
6 49 ms 32 ms 55 ms 10.178.231.9
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
 
Biostar said:
Control panel/Network and sharing center/change adapter settings/right click Ethernet and choose Properties/ choose IPv4 and click properties/ then click "Use the following DNS server addresses" and enter the google dns adresses.
Click to expand...

Oh, I thought there is a setting on the router to change the DNS. I did it on the ethernet port now. Still cannot do a speedtest and the problems still seems to be there ffs. If only @Cell C could comment with what the problem is here so that we know what to expect.
 
Biostar said:
Check under Ethernet Settings on your modem as well...I see you can set them there to. Not sure if it works or not.
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Thanks, I see it. But when i try to apply the changes, it prompts for a username and password.
 
Spoke to poor Axxess consultant now who confirmed the issue is reported and escalated to IS.
 
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