Cell C network problems feedback (February 2013)

[Netguy]

Compliments to CellC for an open honest acknowledgement of the problem, looking forward to the same kind of response around the solution.

 

[mazelove]

and the problem is the price of data which is too cheap, the network is getting congested at all the times. the solution we have found = data price should go up

 

[Razza]

back in hammanskraal everything is good, Hatfield is a nightmare, i live on EDGE

 

[mike6870]

Well it sounds like they'll let us know ... judging by their response

I had a problem 2 weekends ago where I kept getting Cell C's "you need to top up your data" page even though I had almost 500MB of my monthly 500MB allocated to me - could do nothing, tried topping up and that didn't work either, next morning all was ok (iPhone).

Emailed support the next day and haven't heard a peep since - other than saying it's been sent to to the accounts department or something.

Having the same problem-2 months & umpteen reference no's later. Have to call them every 2 days. Standard response -will be alright in 48hrs...........feh-You listening Cell_C Rep ?

 

[unrealchris]

Well good for them, pity they cant do anything about their piss poor signal, Saterday had my call drop 3 times in a row trying to sort out why my alarm was going off at home.... Im back with MTN as from today.