Cell C sim swop

Kayjade

New Member
Joined
Feb 13, 2019
Messages
2
Hey there.
Im having a problem.My cellc sim card had been damaged and i was told to get a sim swop..thing is i dont know the answers to the securith questions though I do have the son with me.
Is there anything I can do??
Thanks in advance
 

Kayjade

New Member
Joined
Feb 13, 2019
Messages
2
They ask for security questions which i don't know the answers to.As I only used that number for whatsapp and a different number for calls.
 

Magotso

New Member
Joined
Feb 23, 2019
Messages
1
Hey I currently lost my phone and have tried several times to do a sim swap but unfortunately I can't answer some of the security questions. Please help me I
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,268
Hey I currently lost my phone and have tried several times to do a sim swap but unfortunately I can't answer some of the security questions. Please help me I
Hi Magotso

The security check is a mandatory part of the sim swap, which you would have to pass in order for the sim swap to be completed.

^MP
 
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