Cell C / Webafrica / IS Routing problems #SoFingSlow

[Barend Bester]

Hi,

so i dont know if anyone else has ever noticed a problem with their cell c network.

i dont know if im posting in the wrong place.

but ive been trying to get Webafrica to help me with my issue and they always come up with another form or something that i need to fill in before they would actually want to help me. or send my query to IS, which i know IS will go and say low priority and just put my query aside

i have a issue where im getting routed to different areas every time my router is restarted.

ive been living in Capetown, bloemfontein, durban, and somewhere north or south of pretoria. #RoutingProblems .

i know most people wont know what im talking about, but specially the Techs in Webafrica

i can reboot my router and it will jut jump to the next tower as if i was living there.

my download speed is awfully slow for LTE as well, between 2 and 6mbps






i just want to know if there is anyone else that have this experience

ive bought a external antenna as well and ive mounted the thing up high. in my back yard, and no difference or any improvements its as if there is a slight deadspot in my area.

my friend with his cell c phone doesnt get a good reception as well.

so im out of luck and i dont know how to get this better or working,
if i use my friends Telkom LTE i get between 30 and 50mpbs download and upload between 10 - 20 mpbs
any suggestions?

 

[Barend Bester]

just for the lol's

 

[quovadis]

ive been living in Capetown, bloemfontein, durban, and somewhere north or south of pretoria. #RoutingProblems .

Sorry, what?

 

[Cell_C]

Hi,

so i dont know if anyone else has ever noticed a problem with their cell c network.

i dont know if im posting in the wrong place.

but ive been trying to get Webafrica to help me with my issue and they always come up with another form or something that i need to fill in before they would actually want to help me. or send my query to IS, which i know IS will go and say low priority and just put my query aside

i have a issue where im getting routed to different areas every time my router is restarted.

ive been living in Capetown, bloemfontein, durban, and somewhere north or south of pretoria. #RoutingProblems .

i know most people wont know what im talking about, but specially the Techs in Webafrica

i can reboot my router and it will jut jump to the next tower as if i was living there.

my download speed is awfully slow for LTE as well, between 2 and 6mbps
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i just want to know if there is anyone else that have this experience

ive bought a external antenna as well and ive mounted the thing up high. in my back yard, and no difference or any improvements its as if there is a slight deadspot in my area.

my friend with his cell c phone doesnt get a good reception as well.

so im out of luck and i dont know how to get this better or working,
if i use my friends Telkom LTE i get between 30 and 50mpbs download and upload between 10 - 20 mpbs
any suggestions?

Hi Barend Bester

Please DM us the number in question/ID number and a number that we can reach you on.

^MP

 

[Barend Bester]

Sorry, what?

Meaning ive been routed to different areas, instead of pretoria, the closest tower to me would show its in cape town, or in bloemfontein or durban but it would never pick up that randburg is my closest

 

[quovadis]

You mean when doing the Speedtest?

 

[Barend Bester]

Hi Barend Bester

Please DM us the number in question/ID number and a number that we can reach you on.

^MP

Guys why cant you atleast open 3G for me, if 4G is so terrible where im living? atleast give me an option to communicate, i still have the same issue, and ive gone to the extend of mounting my Antenna as high as possible , yet im still getting beteen 1.8 and 3.4mbps download speed.....

come on guys

 

[Cell_C]

Guys why cant you atleast open 3G for me, if 4G is so terrible where im living? atleast give me an option to communicate, i still have the same issue, and ive gone to the extend of mounting my Antenna as high as possible , yet im still getting beteen 1.8 and 3.4mbps download speed.....

come on guys

Hi Barend Bester

Please PM us your location.

^MP