Cell phones online

I've bought two phones from Cacell. The first time, buying went smoothly but they took forever (several weeks) to get my phone fixed when it broke about a year later. In the second instance, they were sloppy with the transaction. Overall it was a typical store experience in SA - not terrible, but hardly stellar.

Btw, I think Cacell prices are pretty decent which is why I went with them in the first place.
 
has any one else had bad experiences with these guys....
 
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