Chosing an ISP

DJD

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My parents want to get ADSL but since I spend half the year away studying and they only use it for basic email we need an ISP that rolls over the unused cap from month to month, that way there will be excess when I'm home and the unused cap (while I'm away) won't be waited. Anybody have any options?
 
www.axxess.co.za (buy prepaid cap)

U can either buy online from the website , the cap rolls over for 12months.

or u can simply buy it as a voucher. at Engen Garages and Pick&pay family stores. (They print you out a slip with Username/Password on same as with the Cellphone prepaid slips etc)

R70 for 1gig voucher, and unused cap rolls over each month.
 
Something more permanent

I'm actually looking for something more permanent like a 3 GB or 2 GB per month 'contract' where the unused cap rolls over to the next month because R210 for 3 GB is quite expensive...
 
Hello?

Anyone with any other solutions??? Please, im rather desparate...
 
I'm actually looking for something more permanent like a 3 GB or 2 GB per month 'contract' where the unused cap rolls over to the next month because R210 for 3 GB is quite expensive...

only prepaid rolls over. There are various isp's to choose from heres a few


for more futher support/contact details see
http://mybroadband.co.za/vb/showthread.php?t=100602

this really depends on preference, needs and budget. Also see Which ISP should I choose?
 
Last edited:
Solmatrix not reliable

Solmatrix is VERY unreliable at the moment!!
Try phone them for support or account query and they don’t answer EVER. There phone has not worked for weeks.
Internet connection fails daily, and because you can’t speak to them on the phone for support, you have to email and pray. Usually the next day Solmatrix replies that all is fine on their side and suddenly you can connect. If you download more than about 500MB in a session you loose connectivity again until you send another email.
Also I don’t see where you can buy a GO account [or any other account] on their website anymore, looks like they are trying to close down bandwidth sales.
From Solmatrix:
Code:
DSL "Go" services which are "monthly" 
>> recurring services with a "monthly" data allocation. Any unused data 
>> left at the end of the month on a DSL Go service is carried over to 
>> the following month but NOT any data from any previous months. This 
>> therefore limits your data rollover to a maximum of your "monthly"
>> data allocation.
>>
>> The provision of data rollover on monthly DSL Go services is an added 
>> benefit not provided by other ISP's and is provided at our discretion.
>>
>> Please note the following from the Terms and Conditions of Use 
>> published on our website:
>>
>> 5.3 ADSL Data Rollover is provided at our discretion on certain ADSL 
>> packages and may be limited to a predetermined maximum. SolMatrix 
>> reserves the right to modify, limit, suspend or terminate provision 
>> of data rollover at any time. Due to the nature of the service any 
>> unused or accumulated ADSL data will be lost upon termination of the service.
>>
>> 12. These Terms and Conditions supersede all previous 
>> representations, understandings or agreements and shall prevail 
>> notwithstanding any variance with terms and conditions of any order submitted.
>>
>> 13. Use of any services provided by SolMatrix constitutes acceptance 
>> of these Terms and Conditions.
>>
>> 14. This Agreement sets forth the entire agreement and understanding 
>> between the parties and merges all prior discussion between them.
>> SolMatrix reserves the right to add, delete, or modify any provision 
>> of this Agreement at any time without notice. This agreement may not 
>> be modified except by the written consent of SolMatrix.
>>
>> Due to losses incurred in part by fraudulent orders and payments or 
>> misuse of our ADSL services we have taken the decision to no longer 
>> accept new orders for ADSL services so as to protect ourselves and 
>> our existing honest ADSL customers. We intend to continue servicing 
>> existing ADSL customers to the best of our ability.
 
I'm actually looking for something more permanent like a 3 GB or 2 GB per month 'contract' where the unused cap rolls over to the next month because R210 for 3 GB is quite expensive...

lol, I pay R389 for 2 GB :D
 
oh, and i'd really suggest you buy axxess vouchers for now, before signing any contracts - in 2 months time you might get 10GB packages for the same price, due to seacom - who knows?
 
oh, and i'd really suggest you buy axxess vouchers for now, before signing any contracts - in 2 months time you might get 10GB packages for the same price, due to seacom - who knows?

+1

Whatever you decide on, make sure to read some threads about experiences with various ISP's

I have learnt a lot, that the cap is not the only thing that matters, but also the support. some info, http://mybroadband.co.za/vb/showthread.php?t=175381

Other than that I would highly recommend Axxess for their 24/7 support lines.
 
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