We are looking for Engineers to join our team in Cape Town.
Send me a PM if you are interested.
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Cloud Support Engineer - Developer and Mobile Services
Job Description
Internet of Things, Serverless Computing, Mobile Development, Game Development…
For us at AWS Premium Support, that means IoT, Lambda, Mobile Hub, Lumberyard. These are some of the services that we help our customers use to their maximum potential.
Members of the AWS Support team, are at the forefront of Cloud technologies, interacting with the full breadth of AWS services. They are surrounded by people that are wickedly smart, fanatical about cloud computing, and believe that world class support is critical to customer success.
AWS Support provides technical support to a wide range of customers as they build mission-critical applications on top of AWS services. The team is globally distributed, working under a follow-the-sun model and is growing rapidly.
Amazon was recently voted #5 most admired company in the US, #1 most innovative, and #1 in Customer Service. Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud.
Are you ready to make a difference and help our customers to make the most of AWS Developer and Mobile services? If reading this has ignited the passion for tech and cloud in you, read on.
Every day will bring new and exciting challenges on the job while you:
Learn and use groundbreaking technologies
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
Interact with leading technologists around the world
Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
Leverage your experience to provide feedback to internal AWS teams on how to improve our services
Drive customer communication during critical events
Basic Qualifications
Some Linux or Windows system administrator skills
Experience with web-based applications and HTTP
Knowledge of client/server and distributed systems architectures
Experience scripting or developing in at least one of the following languages
- Python
- Ruby
- PHP
- Java
-.NET (C#)
- JavaScript
- iOS (Objective-C / Swift)
Excellent oral and written communication skills
Customer service experience / strong customer focus
Strong multi-tasking skills
Strong analysis and troubleshooting skills and experience
Self-starter who is excited about learning new technologies on a daily basis
Open to working 1 weekend day as part of an offset 5 day week (Sun-Thur or Tues-Sat)
Preferred Qualifications
Experience developing against and working with REST API based services
Prior working experience with AWS
Experience with Cloud architecture patterns and distributed computing concepts
Exposure to Mobile application development (iOS / Android)
Messaging and Queueing experience
Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP
Exposure to security concepts / best practices
Experience with iperf, MTR, traceroute, dig
Experience managing full application stacks from the OS up through custom applications
Send me a PM if you are interested.
-----------------------------
Cloud Support Engineer - Developer and Mobile Services
Job Description
Internet of Things, Serverless Computing, Mobile Development, Game Development…
For us at AWS Premium Support, that means IoT, Lambda, Mobile Hub, Lumberyard. These are some of the services that we help our customers use to their maximum potential.
Members of the AWS Support team, are at the forefront of Cloud technologies, interacting with the full breadth of AWS services. They are surrounded by people that are wickedly smart, fanatical about cloud computing, and believe that world class support is critical to customer success.
AWS Support provides technical support to a wide range of customers as they build mission-critical applications on top of AWS services. The team is globally distributed, working under a follow-the-sun model and is growing rapidly.
Amazon was recently voted #5 most admired company in the US, #1 most innovative, and #1 in Customer Service. Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud.
Are you ready to make a difference and help our customers to make the most of AWS Developer and Mobile services? If reading this has ignited the passion for tech and cloud in you, read on.
Every day will bring new and exciting challenges on the job while you:
Learn and use groundbreaking technologies
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
Interact with leading technologists around the world
Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
Leverage your experience to provide feedback to internal AWS teams on how to improve our services
Drive customer communication during critical events
Basic Qualifications
Some Linux or Windows system administrator skills
Experience with web-based applications and HTTP
Knowledge of client/server and distributed systems architectures
Experience scripting or developing in at least one of the following languages
- Python
- Ruby
- PHP
- Java
-.NET (C#)
- JavaScript
- iOS (Objective-C / Swift)
Excellent oral and written communication skills
Customer service experience / strong customer focus
Strong multi-tasking skills
Strong analysis and troubleshooting skills and experience
Self-starter who is excited about learning new technologies on a daily basis
Open to working 1 weekend day as part of an offset 5 day week (Sun-Thur or Tues-Sat)
Preferred Qualifications
Experience developing against and working with REST API based services
Prior working experience with AWS
Experience with Cloud architecture patterns and distributed computing concepts
Exposure to Mobile application development (iOS / Android)
Messaging and Queueing experience
Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP
Exposure to security concepts / best practices
Experience with iperf, MTR, traceroute, dig
Experience managing full application stacks from the OS up through custom applications