Clubview, Centurion ADSL Problems

[CrazyPeanut]

I had some issues a while back, My speeds dropped considerably and latency was high. I did manage to sort it out eventually when Telkom put me on another DLSAM switch at my exchange.

-- 012 654
-- 4Mb
-- Openweb (Internet Solutions)
-- The only time it did work properly was during the early morning hours of the day.


I will post how I got to the solution soon and link it here, since I'm not too sure how many people will see it here.

 

[Wyzak]

I'm on 012 665 and I've also had massive issues with my 4Mbps line for the last two months now. I've finally managed to get them to move me to a new port, so here's hoping!

They've also sent me an sms stating that they are doing upgrades in the area and that we shouldn't be surprised by downtime.

 

[IceOgre007]

Hi CrazyPeanut,

Please let me know how you accomplished that as I am at a position to throw my phone at Telkom.

 

[sakkiemotto]

I had some issues a while back, My speeds dropped considerably and latency was high. I did manage to sort it out eventually when Telkom put me on another DLSAM switch at my exchange.

-- 012 654
-- 4Mb
-- Openweb (Internet Solutions)
-- The only time it did work properly was during the early morning hours of the day.


I will post how I got to the solution soon and link it here, since I'm not too sure how many people will see it here.

If you are on this Exchange (TEDO03) then this tread might help;

http://mybroadband.co.za/vb/showthread.php/551059-EDO3-Exchange-Congestion-High-Latency

 

[CrazyPeanut]

Hi jacquesjou, Here is the link to a thread I opened on what I did to sort my congestion out. I put it there where I might be able to help a few more people. Good luck...

http://bit.ly/16Rafug

 

[Spider]

If you are on this Exchange (TEDO03) then this tread might help;

Hi Sakkiemotto,

Please excuse my ignorance, but how do you identify which exchange you are on?

 

[Spider]

For the last 6 weeks I have been battling with my ADSL line between 18h00 and 22h00 during the week and from around 15h00 to 22h00 over the weekends.

--High latency and slow download speeds
--012 654 xxxx
--4Mbps
--Afrihost uncapped
--between 18h00 and 22h00

Using the Telkom Guest ADSL account at 20h07 on 20 August 2013:

C:\Users\user>tracert www.saix.net

Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 61 ms 59 ms 59 ms 165.145.36.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * ^C

Speedtest on spdtst.saix.net

Last Result:
Download Speed: 1541 kbps (192.6 KB/sec transfer rate)
Upload Speed: 534 kbps (66.8 KB/sec transfer rate)
Latency: 67 ms
20 August 2013 20:11:40

Using AFRIHOST ACCOUNT at 20h13 on 20 August 2013:

Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 69 ms 64 ms 65 ms 105-236-4-129-esr-lo.mtnbusiness.co.za [105.236.
4.129]
3 72 ms 116 ms 120 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 163 ms 158 ms * rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 232 ms 220 ms 242 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 220 ms 255 ms 260 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 239 ms 246 ms 248 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 252 ms 262 ms 213 ms 196.43.25.137
9 852 ms 874 ms 130 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [1
96.43.11.30]
10 * * * Request timed out.
11 * wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30] repo
rts: Destination net unreachable.

Speedtest on spdtst.saix.net

Last Result:
Download Speed: 1772 kbps (221.5 KB/sec transfer rate)
Upload Speed: 509 kbps (63.6 KB/sec transfer rate)
Latency: 91 ms
20 August 2013 20:15:16

 

[nerf]

Hi Sakkiemotto,

Please excuse my ignorance, but how do you identify which exchange you are on?

www.broadbandstats.co.za < put your number there and it will tell you what excahnge you are on

goto the thread link sakkie posted all the info we got from telkom is there, this is for clubview too

 

[Spider]

Thanks Nerf

 

[Spider]

These are the results at 05h31 this morning.

Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 8 ms 8 ms 105-236-4-129-esr-lo.mtnbusiness.co.za [105.236.
4.129]
3 11 ms 11 ms 10 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 12 ms 11 ms 11 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 12 ms 11 ms 11 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 12 ms 11 ms 10 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 12 ms 12 ms 12 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 13 ms 13 ms 13 ms 196.43.25.137
9 36 ms 35 ms 35 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [1
96.43.11.30]
10 * * * Request timed out.
11 * * * Request timed out.
12 wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30] reports: Dest
ination net unreachable.

Trace complete.

 

[Jacodb]

ADSL completely down at the moment. Worked fine this morning but died about 2 hours ago.