COMPLAINT

disiza

disiza

Senior Member
Joined
Jun 14, 2011
Messages
592
Well 2013 is not starting off well for Cell C, since last year November 2012, the service in my area has dropped so dramatically which is very disappointing as during 2012 I was a very happy customer, now it is a completely different story. Cell C has gone from Hero to Zero in 2 months.

Currently the service i'm receiving:- http://speedtest.net/result/2411523760.png

Service i was getting 1 1/2 months ago:- http://speedtest.net/result/2314527468.png


Signal is sitting at RSSI :- 67dBm
Cell Tower ID 10191

CELL C PLEASE GET YOUR HOUSE IN ORDER!!!!!!!!
 
Napalm2880

Napalm2880

Expert Member
Joined
Mar 8, 2007
Messages
2,931
disiza said:
Signal is sitting at RSSI :- 67dBm
Click to expand...

Looks like your signal is bad. Try find a place in your house with better reception and check the speeds. I had similar issues with CellC in Newlands, Cape Town. Turned out their tower was oversubscribed. They were far to incompetant to understand that though. I eventually had to return my speedstick and tell them it was "broken" to get a refund.

Now I'm stuck with an oversubscribed Telkom exchange - you just can't win:crying:
 
Cell_C

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
disiza said:
Well 2013 is not starting off well for Cell C, since last year November 2012, the service in my area has dropped so dramatically which is very disappointing as during 2012 I was a very happy customer, now it is a completely different story. Cell C has gone from Hero to Zero in 2 months.

Currently the service i'm receiving:- http://speedtest.net/result/2411523760.png

Service i was getting 1 1/2 months ago:- http://speedtest.net/result/2314527468.png


Signal is sitting at RSSI :- 67dBm
Cell Tower ID 10191

CELL C PLEASE GET YOUR HOUSE IN ORDER!!!!!!!!
Click to expand...

Hi,

Please refer to our PM as we would like to assist.

Regards
CellC|TM
 
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