Computer not installing windows 11 (says it cannot be downloaded on any drive)

You can get the Intel Rapid Storage Technology drivers the following way:

On another Windows machine, browse to the support.hp.com site and search for your specific hardware model. (I tried this one)
Choose Windows 10 (Select OS) and then Windows 10 (OS version) to see the software options.
Scroll down to Driver-Storage and expand the list.
Scroll way down to Intel Rapid Storage Technology Driver (might be second last option from bottom)
Download the driver.
Run the spxxxxxx.exe file and choose a folder to extract the contents to (default is usually fine, just remember the location to clean up afterwards).
It will launch a second application, which may or may not fail. Stop right there at the initial screen and keep the window open.
Go to the logged on profile's temp folder (usually located under C:\Users\[username]\AppData\Local\Temp)
Sort the contents by date
Look for a folder named like IIF(A/B/C/D)(random numbers).tmp (for example IIFA491.tmp) with the current date/time.
Copy all of the folders and files in that folder to another location (folder on desktop or something like that)
Cancel the setup application that is still open.
Inside the folder's contents you just copied is a folder named X64, it contains the drivers you need. Copy the X64 folder to your Windows installation source on the USB drive. Create a separate folder called RAID drivers or something similar and place the X64 folder in there.

Run the Windows setup on the HP machine again.
At the installation location screen, choose "load driver" at the bottom of the options.
Browse to the X64 folder on the installation media and choose either one of the INF files (iaStorAC.inf or iaAHCIC.inf)
One of them should make the disk show.
Delete all of the partitions and click on Next to proceed with the installation.
 
Last edited:
Smiggles said:
Use https://gparted.org live cd and format the disk as NTFS and then install Windows.
Click to expand...

Tried this. Now it's not booting either Windows or Linux and the only way to use is to use "try" option of Linux.

The drive is now blank as it does not have any OS and asks to load one.

Anyone know any shops I can take it to on JHB that won't rip me off?

Not sure it's just a motherboard thing now.
 
JuliusSeizure said:
Tried this. Now it's not booting either Windows or Linux and the only way to use is to use "try" option of Linux.

The drive is now blank as it does not have any OS and asks to load one.

Anyone know any shops I can take it to on JHB that won't rip me off?

Not sure it's just a motherboard thing now.
Click to expand...

So you could see the drive in Linux?
 
Try the installer without internet ... No LAN cables and wifi off.

Did you do the Bios reset to default as I asked to try get the (greyed out) Achi mode back? ... alternatively, can you remove the Cmos battery ?
 
Dimpie (COMPUTEK) said:
Try the installer without internet ... No LAN cables and wifi off.

Did you do the Bios reset to default as I asked to try get the (greyed out) Achi mode back? ... alternatively, can you remove the Cmos battery ?
Click to expand...

Ended up just taking it to a PC shop for R350 and a guy sorted it out. I know I wasted that money but at least he also attempted to fix the click button which has corrosion. Just so happened that when I dropped it, a glass of water fell on it.
 
JuliusSeizure said:
Ended up just taking it to a PC shop for R350 and a guy sorted it out. I know I wasted that money but at least he also attempted to fix the click button which has corrosion. Just so happened that when I dropped it, a glass of water fell on it.
Click to expand...
Did he say what the issue was with the installation?
 
Jam Sandwich said:
Did he say what the issue was with the installation?
Click to expand...
Probably an unrecognised HDD format.

The guy probably used Hiren's BootCD to boot up any PC and formatted the drive correctly, or even formatted it within Windows
 
PowerFactor said:
The problem is the one doing the installation :laugh:
Click to expand...

I can do basic installation, I installed windows on other PC's but this one was driving me crazy so eventually just paid. Granted, not the most tech savvy guy and R350 while a bit of a fee is not a train smash. I'm sure it could have been worse at other PC shops.
 
He checked my PC left click button and found corrosion there caused by the water that fell from the glass.

It's a second hand laptop I bought so probably just best using with an external mouse I guess. He tried alcohol to remove it but it didn't work sadly.

I was lucky in a way that that was the only thing that got damaged from the accident, not the keyboard as happens to people during liquid spills or screen etc.
 
Atleast its done. Also I dont think R350 is unreasonable. If roles were reversed and someone brought you said laptop, you charge by the hour, how many hours did you spend on that thing? At the end of the day, you are essentially paying for experience packaged in a per hour rate
 
PatchTuesday said:
Atleast its done. Also I dont think R350 is unreasonable. If roles were reversed and someone brought you said laptop, you charge by the hour, how many hours did you spend on that thing? At the end of the day, you are essentially paying for experience packaged in a per hour rate
Click to expand...

Totally agree with you. My point is that there is probably scope to start an "ethical" Computer repair business where repairs like this which maybe take 20 mins and require no labour are charged at like R150.
 
JuliusSeizure said:
Totally agree with you. My point is that there is probably scope to start an "ethical" Computer repair business where repairs like this which maybe take 20 mins and require no labour are charged at like R150.
Click to expand...

And that business…would be out of business.

Nothing outrageous or unethical about R350.
 
Labour to fix the problem that you created = R150
Expertise to fix the problem that you created = R200
Being able to fix the problem yourself that you created = Priceless
 
Sagax said:
Labour to fix the problem that you created = R150
Expertise to fix the problem that you created = R200
Being able to fix the problem yourself that you created = Priceless
Click to expand...

If he had just loaded the raid drivers* he'd have saved R350 and got that priceless experience.

*I don't see any posts that it was tried and didn't work
 
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