Connections to Cloudflare.com not working via Telkom LTE

shawndewet

Member
Joined
Apr 1, 2015
Messages
13
Reaction score
0
Since some time last week, whenever I browse a site that makes use of cloudflare.com for any resources, those cloudflare.com resources just don't load at all. (on Firefox the status bar at the bottom left shows "connecting to cdnjs.cloudflare.com..." for minutes and just gives up.
If I test the same site after connecting my machine to my MTN cellphone's mobile hotspot, then the site loads perfectly without an issue.
Attached is a side-by-side of two tracerts...on the left is while connected to my MTN cellphone's mobile hotspot...on the right is when connected to my Telkom LTE router.
Please advise how I can go about resolving this?
tracert.PNG
 
Yes been having major issue with Cloudflare DNS 1111 on Telkom network. Seems like something is not great there. Changed back to google DNS and all fine again.

This is mine:

traceroute to 1.1.1.1 (1.1.1.1), 64 hops max, 72 byte packets
1 homerouter.cpe (x.x.x.x) 1.245 ms 0.483 ms 0.425 ms
2 * * *
3 105-187-234-162.telkomsa.net (105.187.234.162) 58.619 ms 23.914 ms 31.163 ms
4 105-187-253-74.telkomsa.net (105.187.253.74) 37.586 ms 134.557 ms 45.155 ms
5 db1-pr-01.net.telkomsa.net (105.187.249.74) 34.885 ms 123.848 ms 18.188 ms
6 196-10-141-198.ixp.durban (196.10.141.198) 40.002 ms 19.078 ms 36.051 ms
7 one.one.one.one (1.1.1.1) 16.347 ms 29.665 ms 25.025 ms

You can try lodge a fault but IMHO it's not worth it and will cause you more stress than it's worth. They usually go away by themselves.
 
I am seeing this a lot.. also on access to MyBroadband.co.za.
On this website, especially at night, access to the forum, stalls, the page sits loading forever.
On other sites, I get those dreaded 502 pages
 
Johannesburg, cellular connection:
For number of months it was routing MyBB traffic to the Cloudflare server in Capetown, adding also extra 30-50ms on one of Telkom node.

I reported it couple times. Now, a week ago they tried to fix routes and result is a disaster. Reported here: https://mybroadband.co.za/forum/threads/cloudflare-slow-after-yeasterdays-crash.977635/
Usually one IP do not give any response, after rebooting the router another IP gives a delay between 125ms (another day 150ms) at the Cloudflare server or a return path to Telkom. MyBB page takes couple second to load, normally instantly. See:
Code:
C:\>tracert mybroadband.co.za

Tracing route to mybroadband.co.za [104.20.10.169]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  homerouter.cpe [192.168.8.1]
  2     *        *        *     Request timed out.
  3    43 ms    19 ms    20 ms  172.17.16.5
  4    43 ms    33 ms    23 ms  172.17.16.21
  5    32 ms    13 ms    24 ms  rrba-ip-bng-3-wan.telkom-ipnet.co.za [165.165.184.21]
  6    55 ms    41 ms    37 ms  196.43.8.33
  7    56 ms    40 ms    35 ms  41.147.241.45
  8    42 ms    34 ms    41 ms  nngy-ip-p-1-pos-0-0-0-0.telkom-ipnet.co.za [41.147.240.30]
  9    54 ms    41 ms    36 ms  nngy-ip-bpe-2-tgig-0-1-0-7.telkom-ipnet.co.za [41.147.240.78]
 10     *        *       46 ms  196.43.31.210
 11   137 ms   133 ms   124 ms  cloudflare.v4.peers.djix.dj [196.223.38.207]
 12   126 ms   123 ms   123 ms  104.20.10.169

Trace complete.
 
Last edited:
Top
Sign up to the MyBroadband newsletter
X