Connex Laptop

medicnick83

medicnick83

Paramedic
Joined
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Hi all,

So I have a Connex laptop infront of me.
It's for a student in Khayelitsha.
So I offered to fix it for her - no issue - it's what I do.

Reload Windows 10, slapped in a nice SSD - fully updated and sorted.

Can you believe it that there are no sound drivers for the laptop available - I can't find them anywhere.
She is going to need the sound working.

SO! I call Connex and they tell me I must please bring the laptop in - they are NOT in Cape Town.
I must pay for courier to their offices and then they quote charge me to load the sound drivers - then pay for return courier.

I mean... WTF!!!

Anyone have these drivers lying around? Connex Lite Book 2 L1435.
 
medicnick83 said:
Hi all,

So I have a Connex laptop infront of me.
It's for a student in Khayelitsha.
So I offered to fix it for her - no issue - it's what I do.

Reload Windows 10, slapped in a nice SSD - fully updated and sorted.

Can you believe it that there are no sound drivers for the laptop available - I can't find them anywhere.
She is going to need the sound working.

SO! I call Connex and they tell me I must please bring the laptop in - they are NOT in Cape Town.
I must pay for courier to their offices and then they quote charge me to load the sound drivers - then pay for return courier.

I mean... WTF!!!

Anyone have these drivers lying around? Connex Lite Book 2 L1435.
Click to expand...
Tried something like driver genius or looking up the sound device ID?
 
I went down this path before.
Unfortunately everything I tried failed.
I managed to get an image of a different one at the time, I'll check if I still have that image when I get home and let you know. I'm not sure if I do though.

Here's the post I made at the time :

Connex Swiftbook Pro Audio Driver

Hey guys, I've reinstalled windows on this device for a friend because it was riddled with viruses. Everything works except I cant seem to get the audio drivers to work. I even tried to use drivermax to get the drivers to no avail Im not even sure what kind of audio chip it is, I tried the...
mybroadband.co.za mybroadband.co.za
 
These are some sly mfers.. Jan 2022 they posted on FB about how they finally added drivers download section to their site.. and it existed for a short while, indexed by Google and now it has just vanished.. 404 not found..
 
I'm waiting for their technical team to assist me - but they are a joke if this is how they work - and it's sad that people are buying these devices!

Local guys should know better.
 
@medicnick83 you've probably landed on these pages but thought i'd share it anyway:

www.ifixit.com

SOLVED: No audio device and drivers after reinstalling windows 10 - Desktop PC

Hi @lloyddragneel , As I said earlier I believe that you have on onboard VIA audio controller scroll down to Audio Here is a link to the drivers for the board Select the OS (Win 8 either 32 or 64 bit) and then click on the Sound driver. (it looks greyed out but click on it). Take notice about...
www.ifixit.com www.ifixit.com

Download the Intel SST Audio Device (WDM) driver for Windows 7, 8, 8.1, and 10 (64-bit) for Connex - L1470 -

This page contains the driver installation download for Intel SST Audio Device (WDM) in supported models (L1470) that are running a supported operating system.
www.driveridentifier.com
 
USB audio card? or linux/Chrome OS

its cheap for a reason those Connex laptops, like the other guy who brought an android go phone and then finding out you cant do X on it.
 
Do you still have the old storage drive available? If so, would it not be a possibility to put that back in, boot up and then go to the device manager to see what sound driver was installed? Just clutching at straws here trying to help.

Also, maybe you can also try to find the device name and suitable drivers by searching for the hardware ID.

What happens when you prompt Windows 10 to automatically search for drivers? I have had some good successes with device listed as "Unknown Device" in the Device Manager with a "?" or "!" next to it.
 
geezer said:
Do you still have the old storage drive available? If so, would it not be a possibility to put that back in, boot up and then go to the device manager to see what sound driver was installed? Just clutching at straws here trying to help.

Also, maybe you can also try to find the device name and suitable drivers by searching for the hardware ID.

What happens when you prompt Windows 10 to automatically search for drivers? I have had some good successes with device listed as "Unknown Device" in the Device Manager with a "?" or "!" next to it.
Click to expand...
Technically he could possibly scrape the old driver off the old drive too. There was a way to get the inf and driver files from a windows installation folder
 
PsyWulf said:
Technically he could possibly scrape the old driver off the old drive too. There was a way to get the inf and driver files from a windows installation folder
Click to expand...
Yup, that also saved the day in the past. The folder usually is at C:\Windows\System32\drivers\driverdata. I cannot check on that now, I am on a locked corporate laptop and I am denied access to certain files and folders.
 
So Connex have sent me the 'image' file - they say I must use RUFUS and reload the laptop using the IMAGE file - but it keeps failing on 40% (Rufus) - the 8GB file .zip file they sent me extracts fine.

I've asked them now for 'screenshots' of the settings to use for RUFUS and will see what they say.
 
PsyWulf said:
Technically he could possibly scrape the old driver off the old drive too. There was a way to get the inf and driver files from a windows installation folder
Click to expand...

Yes, here is a script to use to backup and restore drivers (Hope this post is allowed here?)

Copy to notepad and save as batch file (***.bat)
:: ************************************************************************************/
@echo off & Title Backup or Restore Device Drivers & mode con cols=93 & color 17
(Net session >nul 2>&1)&&(cd /d "%~dp0")||(PowerShell start """%~0""" -verb RunAs & Exit /B)
:: ************************************************************************************/
echo.
echo Press (1) to back up all 3rd-party device drivers into a folder.
echo Press (2) to restore all 3rd-party device drivers from a folder.
echo Press (3) to restore a device driver backup via Device Manager.
:Choice
CHOICE /C "123" /M "Your choice?:" >nul 2>&1
If %errorlevel%==1 (goto Option_1) & Exit
If %errorlevel%==2 (goto Option_2) & Exit
If %errorlevel%==3 (goto Option_3) & Exit
Exit
:Option_1
Call:✶ "Please select a folder or click on [ Make New Folder ] at the bottom. It is advisable to select a folder on an external device." SourceFolder
:✶
Set "✱="(new-object -COM 'Shell.Application').BrowseForFolder(0,'%1',0,0).self.path""
For /f "usebackq delims=" %%# in (`PowerShell %✱%`) do set "【Folder】=%%#"
If "%【Folder】%"=="" (Goto Choice & Exit)
dism /online /export-driver /destination:"%【Folder】%"
Echo.&Echo The device drivers have been exported into the following folder:
Echo "%【Folder】%" & Echo.&Echo Press a key to exit.
pause >nul & Exit
Exit
:Option_2
Call:✶ "Please select the folder containing the device drivers previously exported." SourceFolder
:✶
Set "✱="(new-object -COM 'Shell.Application').BrowseForFolder(0,'%1',0x200,0).self.path""
For /f "usebackq delims=" %%# in (`PowerShell %✱%`) do set "【Folder】=%%#"
If "%【Folder】%"=="" (Goto Choice & Exit)
Echo.
Echo If necessary, the computer will be automatically restarted to complete the operation of
Echo importing the drivers. Please save and close anything open and then press a key to start
Echo the operation.
Echo.
pause >nul
pnputil /add-driver "%【Folder】%\*.inf" /subdirs /install /reboot
echo. & Echo The process has completed successfully.
Echo If the computer does not automatically reboot, you may press a key to exit.
pause >nul & Exit
Exit
:Option_3
Start "" "devmgmt.msc" & Exit
Click to expand...
 
medicnick83 said:
So Connex have sent me the 'image' file - they say I must use RUFUS and reload the laptop using the IMAGE file - but it keeps failing on 40% (Rufus) - the 8GB file .zip file they sent me extracts fine.

I've asked them now for 'screenshots' of the settings to use for RUFUS and will see what they say.
Click to expand...
Depending on the image file, you might be able to just pull off the drivers from the image. Why the hell do they expect you to install a whole OS just for audio drivers?
 
RunningFromFat said:
Depending on the image file, you might be able to just pull off the drivers from the image. Why the hell do they expect you to install a whole OS just for audio drivers?
Click to expand...

I asked them that... I'm not sure how these guys function - honestly.

I honestly have no idea how Connex as a brand can even function in ZAR with support as **** as this.

I mean, honestly, I must pay to courier it to them and then pay to have them install audio drivers and then pay to courier it back - might as well buy a new laptop - that's not a great business model.
 
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