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Sign up with GoogleConstant disconnects
- Thread starter Piesang
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- cell c 3g disconnect
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- Dec 15, 2010
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- 141
could you post a bit more info describing your issue please. Like signal strength, costing, etc
xera
Expert Member
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- Jun 15, 2007
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Mine has also been continuously disconnecting today! I have had to click disconnect, and wait up to 60 seconds about 15 times already... It seems to freeze, and stop showing a solid light as soon as 3 minutes of being connected.
RSSI says -75dBm
It's not normal, it usually works, just not today! Do you think it could be due to the weather?
RSSI says -75dBm
It's not normal, it usually works, just not today! Do you think it could be due to the weather?
Ok. So all of a sudden the disconnects are back. Everything went well for 2 days. Well, almost a whole 2 days. Now I get the disconnects again.
Signal strengh is 95%-99% @ -83dBm to -91dBm
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- Dec 15, 2010
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- 141
I'm actually having the same issue seems to be problems with towers atm all over sa. have spoken to cell c about it. Will give a bit of feed back when i get some.
I was just downloading a file (Blackberry Desktop Manager - 100MB). I got to about 70MB then my bloody Cell-C connection disconnected again. That is not on. I can't even do a update of my software with this Cell-C connection. Come on man, fix it Cell-C.
Why must the customers always be on the loosing end???
I could only browse cell c website had to reconnect to the network - why does this happen ? CELL C didn't disconnect on me or anything but could only browse cell c website and IRC was dead.. I even tried to ping a few websites but no response.
I have disconnect problems with my dell laptop, and i read another blog where someone was complaining and they also happened to have a dell.
Not sure if this dell problem relates to anyone else, but i have 3 other computers in the house and they all stay connected fine (for days), so i bought a R600 3g router, and i have uninterrupted wireless broadband all over my house. I suggest this for anyone using their modem mostly in one place.
Not sure if this dell problem relates to anyone else, but i have 3 other computers in the house and they all stay connected fine (for days), so i bought a R600 3g router, and i have uninterrupted wireless broadband all over my house. I suggest this for anyone using their modem mostly in one place.
Some of the those constant disconnects might be hardware faults. I was at Game today and the manager was testing a returned E1820. The modem kept disconnecting every couple of minutes. Another E1820 on the same test laptop worked fine without issues.
- Joined
- Dec 15, 2010
- Messages
- 141
I am no longer having the issue. but i had tested mine through 7 different pcs (including laptops) with the same issue. Not to mention it was only happening at my office. But it may be somthing everyone should check to be sure that the modem isn't the problem.
Hey
I am in the Northcliffe/Emmarentia area in Johannesburg and I also experience these disconnection problems, like a recurring nightmare. I keep trying different things and hope each of them work, until it fails. I am bitterly disappointed at the moment.
It seems the dongle disconnects from the USB port. The Cell C program says "connecting to device" (or something similar) after a few seconds of lost transmission. I also notice that connecting via EDGE does not cause the same problem (not as far as I've noticed), but that's getting back in the donkey cart after driving a Porsche!
I've read through forums and tried the following:
1. Update the driver to allow WCDMA-only mode (v4.20 instead of v4.17 I believe, not that I can find those numbers anywhere). It forces WCDMA, yes, but doesn't solve my disconnection problem. Most of the time I run EDGE-only mode, straw hat and all behind the donkey's rear, for consistency in on-line game play. Fail.
2. Checked some setting called ECN, this should be disables and is. Fail.
3. A forum suggested the disconnects might be due to insufficient power to the modem. I bought a powered USB hub today and it worked for a while (leading me to discover the irritating fact that depending on your download rate/volume Cell C switches you between WCDMA and HSPA+, this is a Nightmare in on-line gaming!). The disconnects, however were destined to continue. I have noticed that the modem light changes to dark blue (WCDMA, I believe) and does not disconnect (as far as I've noticed), but as soon as it turns Teal or light blue (HSPA+, I believe) the problems start. Fail.
4. Another suggested downloading KB..something, a hotfix update to windows. The hotfix was not required by my PC as Windows cared to inform me when I tried to install it. Fail.
I'm running out of ideas.
Signal strength is -89dBm, whatever that helps, it doesn't seem to be a signal strength problem following from the threads above. I hope I'm not just adding my voice to the masses and that Cell C fixes this. Whether it be related to new USB drivers (I'm on Windows 7 64-bit, can someone confirm the problem on a different OS version?), the towers (this was the excuse of an in-store rep beginning of December) or whatever the issue may be. Cell C please note this problem is NOT [SOLVED].
Driving at 500KM per hour is no use with an engine cutting out all the time. Right now I ain't "whooosh"-ing anywhere.
I am in the Northcliffe/Emmarentia area in Johannesburg and I also experience these disconnection problems, like a recurring nightmare. I keep trying different things and hope each of them work, until it fails. I am bitterly disappointed at the moment.
It seems the dongle disconnects from the USB port. The Cell C program says "connecting to device" (or something similar) after a few seconds of lost transmission. I also notice that connecting via EDGE does not cause the same problem (not as far as I've noticed), but that's getting back in the donkey cart after driving a Porsche!
I've read through forums and tried the following:
1. Update the driver to allow WCDMA-only mode (v4.20 instead of v4.17 I believe, not that I can find those numbers anywhere). It forces WCDMA, yes, but doesn't solve my disconnection problem. Most of the time I run EDGE-only mode, straw hat and all behind the donkey's rear, for consistency in on-line game play. Fail.
2. Checked some setting called ECN, this should be disables and is. Fail.
3. A forum suggested the disconnects might be due to insufficient power to the modem. I bought a powered USB hub today and it worked for a while (leading me to discover the irritating fact that depending on your download rate/volume Cell C switches you between WCDMA and HSPA+, this is a Nightmare in on-line gaming!). The disconnects, however were destined to continue. I have noticed that the modem light changes to dark blue (WCDMA, I believe) and does not disconnect (as far as I've noticed), but as soon as it turns Teal or light blue (HSPA+, I believe) the problems start. Fail.
4. Another suggested downloading KB..something, a hotfix update to windows. The hotfix was not required by my PC as Windows cared to inform me when I tried to install it. Fail.
I'm running out of ideas.
Signal strength is -89dBm, whatever that helps, it doesn't seem to be a signal strength problem following from the threads above. I hope I'm not just adding my voice to the masses and that Cell C fixes this. Whether it be related to new USB drivers (I'm on Windows 7 64-bit, can someone confirm the problem on a different OS version?), the towers (this was the excuse of an in-store rep beginning of December) or whatever the issue may be. Cell C please note this problem is NOT [SOLVED].
Driving at 500KM per hour is no use with an engine cutting out all the time. Right now I ain't "whooosh"-ing anywhere.
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