Cool Ideas Application

[Xatalz]

Hi Guys

So moving into a new property on 1 July, signed up with Cool Ideas this morning one of the questions was is there an existing fibre box, and unfortunately as I'm not in the country I asked my partner and she said yes.

Initially thought it was openserve so that's who I selected on the drop down menu.

Had an email from CI asking for the B number on the ONT, missus went over to property now and turns out it's a metrofibre.

Does that mean I have to stick with metro fibre or should I contact CI and tell them to arrange with openserve.

All very confusing especially when you trying to do things remotely.

Thanks for all advise.

 

[CrypticZA]

Does the property have both Metrofibre and Openserve available ?

 

[mister]

Does that mean I have to stick with metro fibre or should I contact CI and tell them to arrange with openserve.

Check the pricing between the two, and then ask CI who gives better service in your area.

 

[Xatalz]

Checked the pricing and openserve was the best, I know the area is served by openserve as I was living down the road, but I can double check it again

 

[PBCool]

If you want to go Openserve then let connect know it's a new installation