Cool Ideas Fibre ISP – Feedback Thread 4

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Noah said:
ISP-500446
VC-1721-527967
VC-30621-431431
#COOL-20210612-703028
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According to Vumatel they called to install and customer requested to be called this week to schedule.
So seems to be some confusion, I presume you have an installation in place?
 
PBCool said:
According to Vumatel they called to install and customer requested to be called this week to schedule.
So seems to be some confusion, I presume you have an installation in place?
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I do have an installation in place, they phoned last week to schedule an install. I Told the vumatel guy there must've been a mistake and that I'm simply swapping ISP's. He said ok and put the line down.

I never made a request to be contacted this week.
 
Noah said:
I do have an installation in place, they phoned last week to schedule an install. I Told the vumatel guy there must've been a mistake and that I'm simply swapping ISP's. He said ok and put the line down.

I never made a request to be contacted this week.
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Yeah Vumatel has captured the order incorrectly which is what's caused the delay. The team will sort it out l for you.
 
Thry phoned me several times on a Saturday to confirm whether installation is complete. Very good service.

You're in good hands.
 
vavyn said:
Yeah. it's a .bin file after I extracted.
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All 3 firmware's says for "For Archer C20(EU) V4"
Yours does not have the (EU) designation in the model number, so I take it that it will not load on your device.
 
jannier said:
All 3 firmware's says for "For Archer C20(EU) V4"
Yours does not have the (EU) designation in the model number, so I take it that it will not load on your device.
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Bad design(my routers dev uploads 1 file for everyone all over the world). What features are they region locking ?
 
I scratched out my old C2 and you can see in the model number on mine has the (EU). I purchased mine from an independent distributor back in 2018.

1625426304628.png
 
jannier said:
Available usable Channels in some regions. Output power for range.
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It's easier to have 1 file that automatically identifies the region and locks/unlocks channels etc. I would try and make it as easy as possible for a user to keep their router up to date (bonus points if the ISP updates it monthly or if you can do it from the UI)
 
S.Claus said:
It's easier to have 1 file that automatically identifies the region and locks/unlocks channels etc. I would try and make it as easy as possible for a user to keep their router up to date (bonus points if the ISP updates it monthly or if you can do it from the UI)
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Easier true but these are the master engineers we deal with
https://twitter.com/x/status/1410534271538839552
 
PBCool said:
Check what your devices are negotiated at, basically swapping cables is quite easy but make sure everything is 1Gbps vs 100 or 10Mbps.
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Things are strange. My routers lights come on, then go dead. But - I still have internet connection. Now just using my work laptop and did a speedtest. The hosts are completely different. I thought my laptop didn't have 3G or whatever, but surely this isn't CI's?

1625467971612.png
 
Splinter said:
Things are strange. My routers lights come on, then go dead. But - I still have internet connection. Now just using my work laptop and did a speedtest. The hosts are completely different. I thought my laptop didn't have 3G or whatever, but surely this isn't CI's?

View attachment 1101097
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Yeah that aint us :)
 
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