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Question of the Day: Google Maps vs Waze vs Apple Maps vs physical paper maps?
Cool Ideas Fibre ISP – Feedback Thread 6
- Thread starter CoolEscalator
- Start date
Just doing normal stuff i was busy with a VPS and SSH was very laggy checked the MTR and the whole MTR is lossy Also the smokeping over the last 3 hours & 30 hours
Hmm, and speed tests , streaming etc? Any issues there at the moment?Just doing normal stuff i was busy with a VPS and SSH was very laggy checked the MTR and the whole MTR is lossy Also the smokeping over the last 3 hours & 30 hours
- Music (Spotify) - no issues
- Youtube @ 4K - no issues
- Browsing to some sites - slow
- SSH/RDP - slow
Speed Test – Fast, reliable, and ad-free internet speed test
Speed test result: Latency: 3ms | Download: 186.2Mbps | Upload: 101.04Mbps | Provider: Cool-ideas | Test your Internet connection speed with our fast, reliable, and ad-free tool. Measure your Internet speed now.
speedtest.co.za
Ping: 3ms
Download: 186.19Mbps
Upload: 101.03Mbps
Thanks, our team is making some changes . Muy suspicion was ICMP threshold (pps limit ) , as were not getting any influx reports of performance related issues, and there are a few thousand clients on this router. . But should start looking better soon on the monitoring side of things
Thanks , as if it were Loss other than ICMP, everything would have been impacted,
I'm not sure why browsing and SSH/RDP would have been a problem though.. interesting
Thanks this makes sense because restarting the PPPOE session removes the packet loss across all the hops.
Okay seems there was some actual loss observed, but most of it was ICMP tho, so that could have been the cause of the browising and RDP/SSH issues I rekkon.
Spolintster_011
Member
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Have been having intermittent packet loss issues since yesterday. Latency, packet loss and disconnects haven’t been going crazy the past 2 hours and it’s getting worse.
- Joined
- Jan 11, 2016
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Hi, can you try post an MTR to that destination? It is also over wireless so best to check with a cabled device as well.
Ok just came back up
- Joined
- Jan 11, 2016
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Hi as per the other post with loss can you please post an MTR?
Fulcrum29
Honorary Master
Is there a hard down currently in Strand/Gordon's Bay. Frogfoot?
I heard of issues earlier today, but I wasn't impacted. I am down now.
I heard of issues earlier today, but I wasn't impacted. I am down now.
HI there, I have asked if Gordons bay is impacted, but there is currently a backhaul down in southern CPT
Outage Update
Outage Title: Outage | CPT | Southern Cape Subset | Degraded Services
Outage Ref(solid): FRG7501152
Impact Start Time: 2025-02-17 10:10:00
Impact: Degraded
Outage Update:
2025-02-17
-- Logged to Tier 3.
-- Tier 3 team made changes and is currently monitoring for stability, updates to follow.
-- Maintenance team is currently on site investigating the primary backhaul that is down
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- Aug 14, 2018
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Good day,
There is an outage in the area, and we do apologize for the inconvenience caused.
Last edited:
Fulcrum29
Honorary Master
All good. I appreciate the comms.
Hi there, FF confirmed internally that your area is not affected, and that above confirmation by FF Rep is incorrect.
I would recommend logging your issue with Support when possible.
Fulcrum29
Honorary Master
Just checked, the service light on the ONT is down.
I will open a ticket as soon as I can.