Sign up with Google
roughiain
Senior Member
- Joined
- Mar 1, 2010
- Messages
- 904
Hi,
So going into day 4 with no fibre internet.
My connection has never been stable - the PPOE kept dropping, would either have to reboot the modem or manually disconnect and reconnect the router. After multiple emails and sending logs CISP finally managed to get a TTConnnect technician to come to the site. He logged onto the Planet FRT415N router he changed some settings then set the TP-link router supplied by CISP To dynamic ip and left. I assume this was to take the ISP out the loop to diagnose the connection. Well my internet became even more unstable, but at least it would restore after 5-10sec. Then on 13th it weant dead. Since then no one has taken direct responsibility for the outage. The best that has happened was CISP support member managed to get TTConnect/Terusco person to email me a backup image to restore onto the planet router. This was done but made no difference.
Would anyone on the forms have enough information on setting up the planet router from a reset to get it working or know the settings needed?
At present I feel like exploding at someone or attaching a chain to my towbar and moving some equipment violently from where it currently is.
My first ticket was logged last year in December.
Have attached a screen shot of the tp-link log
http://imgur.com/a/YVMlA
So going into day 4 with no fibre internet.
My connection has never been stable - the PPOE kept dropping, would either have to reboot the modem or manually disconnect and reconnect the router. After multiple emails and sending logs CISP finally managed to get a TTConnnect technician to come to the site. He logged onto the Planet FRT415N router he changed some settings then set the TP-link router supplied by CISP To dynamic ip and left. I assume this was to take the ISP out the loop to diagnose the connection. Well my internet became even more unstable, but at least it would restore after 5-10sec. Then on 13th it weant dead. Since then no one has taken direct responsibility for the outage. The best that has happened was CISP support member managed to get TTConnect/Terusco person to email me a backup image to restore onto the planet router. This was done but made no difference.
Would anyone on the forms have enough information on setting up the planet router from a reset to get it working or know the settings needed?
At present I feel like exploding at someone or attaching a chain to my towbar and moving some equipment violently from where it currently is.
My first ticket was logged last year in December.
Have attached a screen shot of the tp-link log
http://imgur.com/a/YVMlA
Last edited:
