cool ideas

  1. G

    Vumatel holding Rosebank line Hostage for 40 days...

    Issue: Line Release Failure/Port stuck in "Active" state Location: Rosebank, JHB Days waiting: 40 + The previous tenant cancelled their line with WebAfrica on the 20th of March. Despite this, Vumatel is still showing the line as "Active," which is blocking my new sign-up. I have tried to...
  2. V

    Pricing on Static IP

    Hi, I’m considering getting a static IP for my fibre line, my current ISP (Cool Ideas) is charging R100/month. I haven’t found too much information online, but I’ve seen a couple of other ISPs advertising static IPs from around R39 - R59 per month. Would anyone be willing to share what they’re...
  3. Hanno Labuschagne

    Fastest ISPs in South Africa

    Fastest ISPs in South Africa New research from MyBroadband Insights shows that some of the fastest ISPs in South Africa deliver average speeds of over 100Mbps to their clients. The research is based on all the tests performed over Wi-Fi on the MyBroadband Speedtest app and on the MyBroadband...
  4. CoolEscalator

    Cool Ideas Fixed 5G/4G Feedback Thread

    Good day All. As you may have seen we have officially launched Fixed 5G on Vodacom https://mybroadband.co.za/news/industrynews/610272-cool-ideas-launches-5g-fixed-wireless-internet-in-south-africa.html Pricing and packages can be viewed here: https://coolideas.co.za/5g-packages/ Details: Cool...
  5. Rubberpigg

    Cool Ideas Uncapped Fixed LTE Wireless Fair Usage policy

    Anyone know what Cool Ideas fair usage policy is on their Uncapped Fixed LTE offering? Can't seem to find it anywhere on their website.
  6. Tybo247

    Frogfoot fibre nightmare

    My fibre has been down since Wednesday. Cool ideas informed me it’s due to fibre outage in the area. It’s now Saturday and the frog foot fibre line in my area still hasn’t been fixed. Genuinely curious as to what takes so long to fix the issue? Previously issues were usually fixed within a...
  7. Attic

    Cool Ideas Fixed LTE (MTN) Odd Throttling (?) Behaviour

    Hello all. I am sitting with a very strange issue, one of which I am not sure how to resolve, so I thought I would put it out here for all the clever online peoples to have a look at, to potentially offer solutions (Or to maybe even just tell me that I'm not alone) We have been with Cool Ideas...
  8. UsernameNotFound

    New Isp consideration and options

    Hello All As the title suggests, I've been struggling with my fibre line for almost 2 months, on and off with afrihost support and still no resolution, I'll try for a bit longer as I got Afrigirl to assist me a bit further, but if all else fails, what ISPs would recommend, from what I've...
  9. DrJohnZoidberg

    [Cool Ideas PSA] CGNAT implementation

    This is just a quick public service announcement as it caught me off guard over the weekend. Cool Ideas has implemented CGNAT, so you may start being assigned these IPs randomly (see: https://mybroadband.co.za/forum/threads/cool-ideas-fibre-isp-–-feedback-thread-6.1279361/post-33357443) If you...
  10. Anthro

    Signing up for CISP (Cool Ideas) - as a Business user

    [Placeholder Post]
  11. JollyFerret

    Which ISP is the best between Rocket Net, AfriHost, and Cool Ideas in 2024?

    I'm currently in the market for an ISP at my new place, which is under MetroFibre. I've been reading that AfriHost and Cool Ideas have been consistently ranked as the Top 2 SA ISPs over the last couple of years, which is why they're on my short list. RocketNet is my current ISP. When I reached...
  12. Hanno Labuschagne

    Afrihost has strongest brand among ISPs in SA

    Afrihost has strongest brand among ISPs in SA Afrihost has extended its lead over Telkom, Mweb, and Cool Ideas as the Internet service provider (ISP) with the strongest brand in South Africa. This was revealed in Analytico’s latest Broadband and ISP Brand research. Analytico is a research...
  13. E

    Cool Ideas & Zoom Fibre Are The Ramaphosa's of the Internet World

    Cool Ideas sent out a notice on 31 October 2023 that as of 01 November 2023 Zoom Fibre customers would be getting a speed upgrade. This was also reflected on my latest invoice. Yet it is now 2 November 2023 and I have not got any upgraded speeds yet, contacted support and they said it will take...
  14. Jan

    Analytico: ISPs with the strongest brand in South Africa (April 2023)

    Afrihost crushes the competition Afrihost has extended its lead over Vox, Telkom, and Rain as the Internet service provider (ISP) with the strongest brand in South Africa. This was revealed in Analytico’s 2023 South African Broadband and ISP Brand Report released this week.
  15. Jan

    Symmetric 100Mbps uncapped FTTH price comparison - May 2023

    Fibre war in South Africa — 100Mbps uncapped packages compared Wirulink provides cheaper 100 Mbps fibre packages than some of its larger competitors, such as Afrihost and Axxess, a MyBroadband analysis has shown. There was generally a difference of R100 to R200 between the cheapest and most...
  16. Jan

    Vumatel confirms price increases

    Vumatel increasing prices Vumatel will increase pricing across its fibre packages by between 1.1% and 2.1% from 1 June 2023. However, the fibre network operator (FNO) has announced that it will waive installation and activation fees from that date to offset the increase.
  17. Jan

    Best-rated ISPs in South Africa - March 2023

    South Africa's top ISPs at the start of 2023 Analytico's latest South African ISP rankings revealed that Afrihost is South Africa's top-rated Internet service provider (ISP), followed by Axxess and Mweb. It is the first report that used Analytico's new rating methodology, which considers more...
  18. B

    Vumatel down for 1 week

    Hi @PBCool / @CoolChick We have had no service for a full week now in Halfway Gardens, Midrand. Vumatel has not provided any feedback and Cool ideas escalation agent hasn't provided feedback either. Can you please provide some update other than they are working on it? Our neighbour received a...
  19. Jan

    Analytico ISP Rankings - Q4 2022

    Vodacom plummets in ISP rankings — now below Telkom and Rain Analytico’s quarterly customer satisfaction report revealed that Cool Ideas, Afrihost, and Airmobile are the top-rated Internet service providers (ISPs) in South Africa. On the other end of the scale, Mweb, Cell C, and Vodacom were...
  20. Hanno Labuschagne

    SA's biggest bandwidth hogs of 2022 revealed

    SA's biggest bandwidth hogs of 2022 revealed Prominent Internet service providers (ISPs) had several fibre-to-the-home (FTTH) customers who consumed well over 500 terabytes (TB) of data in the first 11 months of 2022. MyBroadband asked the country's biggest ISPs for the consumption figures of...
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