cool ideas

  1. M

    Decent ISP on Vumatel to upgrade to for a heavy downloader?

    Hi all, I'm in the South of JHB in a Vumatel / OpenServe area. I've been on Cool Ideas since I first got fibre, and my 100/100 connection has been super stable and the service from Cool Ideas has been fantastic. I've never had a peep out of them in connection with downloading too much...
  3. N

    Recent iptv buffering

    I have had iptv for years with no problem and suddenly in the last week or two it has become unwatchable. It just stops playing and buffers uncontrollably. If I switch ip address using a vpn, it will work for a while and then grind to a halt again. I suspect the iptv stream is being throttled...
  4. Jan

    One Vox / Frogfoot gigabit subscriber used 101TB in November 2022

    The 101TB man — Biggest bandwidth hogs in South Africa Several demanding fibre-to-the-home (FTTH) users consumed over 50 terabytes (TB) of data in November 2022, feedback from three major Internet service providers (ISPs) has shown. However, traffic on major fibre networks appears to have...
    • Jan
    • Thread
    • afrihost cool ideas fibre-to-the-home (ftth) metrofibre octotel openserve vox vumatel
    • Replies: 14
    • Forum: Broadband and IT News
  5. Jan

    100Mbps FTTH price comparison - December 2022

    Fibre showdown — 100Mbps prices compared Wirulink, C-Way, and RSAWeb offer the lowest 100Mbps fibre prices compared to more-prominent Internet service providers (ISPs) like Afrihost, Axxess, and Cool Ideas, a MyBroadband analysis has shown. Wirulink offers the lowest prices for Openserve and...
    • Jan
    • Thread
    • afrihost axxess c-way cool ideas frogfoot herotel metrofibre octotel openserve rsaweb wirulink
    • Replies: 22
    • Forum: Broadband and IT News
  6. Jan

    50Mbps FTTH FNO-ISP price comparison

    South African fibre price war — with 50Mbps from R499 per month The entry-level fibre package speed for many South African fibre network operators (FNOs) has shifted from 10Mbps or 20Mbps to 50Mbps. A MyBroadband analysis has revealed that smaller Internet service providers (ISPs) offer the...
    • Jan
    • Thread
    • afrihost axxess c-way cool ideas frogfoot herotel metrofibre octotel openserve rsaweb vumatel wirulink
    • Replies: 9
    • Forum: Broadband and IT News
  7. Jan

    Vumatel fibre break and other downtime - 15 November 2022

    Major Vumatel outage South Africans on Vumatel's network in Gauteng are currently experiencing intermittent or no connectivity due to multiple problems in the region. Vumatel told MyBroadband that the issues were isolated to Afrihost customers.
  8. Jan

    50Mbps and 100Mbps fibre price comparison

    Fibre war in South Africa — with uncapped 50Mbps under R700 South Africans within the coverage of one of the country's major fibre-to-the-home (FTTH) networks can sign up for a 50Mbps or 100Mbps package at prices ranging from below R700 to around R1,000. These packages are ideal for the needs...
    • Jan
    • Thread
    • afrihost cool ideas fibre-to-the-home (ftth) frogfoot metrofibre networx mweb octotel openserve rsaweb telkom vumatel
    • Replies: 36
    • Forum: Broadband and IT News
  9. Jan

    ISP customer satisfaction ratings - Q3 2022

    Afrihost overtakes RSAWeb and Webafrica in battle for top South African ISP The top-rated Internet service provider in South Africa is Cool Ideas, followed by Afrihost and RSAWeb, Analytico’s quarterly customer satisfaction report reveals. Analytico is a research company that provides market...
    • Jan
    • Thread
    • afrihost analytico cell c cool ideas rain rsaweb webafrica
    • Replies: 7
    • Forum: Broadband and IT News
  10. BamboozledAttorney

    Webafrica's confusing strategy... that still works

    So, we know Webafrica is struggling to keep-up in regard to responding to customer queries (they don't have a helpline, everything occurs on Whatsapp business). They're encountering a big churn risk (customers moving away from them and going to a different ISP is happening more and more, and I...
  11. Jan

    ISP churn risk comparison - October 2022

    HeroTel, Afrihost, and Cool Ideas safe — but Webafrica and Cell C at big risk Research by Analytico revealed that HeroTel, Afrihost, and Cool Ideas have a low churn risk, while Webafrica and Cell C face the biggest churn risk. Analytico is a South African IT and telecommunications research...
    • Jan
    • Thread
    • afrihost analytico cell c cool ideas herotel metrofibre networx rain rsaweb webafrica
    • Replies: 16
    • Forum: Broadband and IT News
  12. Jan

    October 2022 ISP rankings - price, speed, support

    Best South African ISPs for price, speed, and support Research by Analytico revealed that Herotel, Cool Ideas, and Afrihost are the top Internet service providers (ISPs) for price, network quality, and support, respectively. Analytico is a research company focusing on South Africa’s...
    • Jan
    • Thread
    • afrihost analytico axxess cool ideas herotel mtn mweb rain telkom vodacom
    • Replies: 6
    • Forum: Broadband and IT News
  13. Jan

    Internet service provider customer satisfaction rankings - October 2022

    Cool Ideas beats Afrihost, RSAWeb, and Herotel in customer satisfaction Research by Analytico revealed that Cool Ideas ranked the highest in customer satisfaction and brand loyalty among South Africa’s top Internet service providers (ISPs). Analytico provides market research, network...
    • Jan
    • Thread
    • afrihost analytico axxess cell c cool ideas herotel home connect rain rsaweb supersonic telkom webafrica
    • Replies: 7
    • Forum: Broadband and IT News
  14. Jan

    ISPs with the strongest brand in South Africa - September 2022

    Afrihost beats Telkom and Mweb in brand strength Research by Analytico revealed that Afrihost is the Internet service provider (ISP) with the strongest brand in South Africa, followed by Telkom, Mweb, and Cool Ideas. Analytico is a South African research company that focuses on the IT and...
  15. Hanno Labuschagne

    SA's top-rated ISPs for the year so far

    SA's top-rated ISPs for the year so far New research by Analytico revealed that Cool Ideas, RSAWeb, and Afrihost are South Africa's highest-rated Internet service providers. Analytico is a research company that provides reports, network intelligence, and marketing insights to South Africa's...
  16. Jan

    Top bandwidth consumers in South Africa - August 2022

    The 693TB man — South Africa's biggest bandwidth hog Several of South Africa's major Internet service providers have measured their fibre-to-the-home customers using tens of terabytes of data per month during 2022. Major residential fibre network operators in the country have rapidly expanded...
    • Jan
    • Thread
    • cool ideas cybersmart fibre network operator (fno) fibre-to-the-home (ftth) internet service provider (isp) rsaweb vox telecom
    • Replies: 57
    • Forum: Broadband and IT News
  17. Jan

    Openserve launches symmetric 100Mbps fibre and upgrades 200Mbps to 250Mbps

    Openserve launches big 100Mbps fibre change — and a 250Mbps upgrade Telkom’s wholesale and networks division Openserve has launched a symmetric 100Mbps fibre-to-the-home services and upgraded its 200Mbps product to 250Mbps. Previously, Openserve offered only a 100Mbps service with 50Mbps...
    • Jan
    • Thread
    • afrihost cool ideas metrofibre networx openserve telkom vumatel
    • Replies: 25
    • Forum: Broadband and IT News
  18. Jan

    Fibre and DSL ISPs with highest net promoter score in South Africa - July 2022

    South Africa's fixed-broadband ISPs with highest NPS revealed Analytico's 2022 South African ISP Report revealed that Cool Ideas, RSAWeb, and Afrihost topped the net promoter score and customer satisfaction rankings. Net Promoter Score (NPS) is a good measure of customer loyalty and predicts...
    • Jan
    • Thread
    • afrihost analytico cell c cool ideas herotel home connect net promoter score (nps) rain rsaweb
    • Replies: 3
    • Forum: Broadband and IT News
  19. Jan

    Top ISP in South Africa for Q2 2022

    South Africa's top ISP revealed New research by Analytico revealed the top-rated Internet service provider in South Africa is Cool Ideas, followed by Home Connect and Webafrica. Analytico is a research company that provides research reports, network intelligence, and marketing insights to...
  20. Jan

    South Africa's most popular ISP

    South Africa's preferred ISPs revealed Analytico's 2022 South African Broadband and ISP Brand Report revealed that Afrihost is South Africa's most preferred ISP, followed by Telkom, Mweb, Cool Ideas, and Vodacom. The report is based on survey responses from 5,973 South African broadband...
  21. Jan

    Vumatel launches speed upgrade promotion

    Vumatel's surprise speed upgrades Fibre customers on Vumatel's network will benefit from higher speeds between 13 June and the end of August 2022. The fibre network operator is running a promotion over the period that will see package speeds upgraded to the next tier.
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