CoolIdeas international down

[fixx]

Hey guys.

Seems like there is a break in international connectivity on CoolIdeas' network. We are using Openserve, could be an issue with them.

@CoolHelp or @CoolChick do you guys know about the outage, and do have a possible ETA please?

Thanks ;-)

 

[WAslayer]

Not seeing any issues my side..

 

[KantSnyer]

Seeing the same, on OpenServe

 

[fixx]

Seeing the same, on OpenServe

Thanks for confirming. I hope they can sort it out quickly.

 

[CVRChameleon]

Also on OpenServe, also having issues.

I think this is the official for Cool Ideas

 

[trippinBillie]

had issues for like 6mins, service is back up - also openserve

 

[CVRChameleon]

had issues for like 6mins, service is back up - also openserve

Yeah it seems back to normal now, thanks

 

[CoolEscalator]

HI All, thank you for the reports.
There seems to have been an routing glitch related to Google Services.
Issue has been resolved. Apologies for any inconvenience caused.

 

[CoolEscalator]

Good day All
Please see the below RFO:
Date: 11/03/2025
Start time: 09:40
End Time: 09:45

Incident Summary:
A route filter leaked routes into our core, causing issues with client traffic.

Impact:
Client traffic was disrupted due to the instability in our core network.

Action Taken:
The affected peer was shut down to stop the issue while an investigation was conducted.

Resolution:
The misconfiguration was identified and fixed.

 

[Progenix Oj101]

I had the same on Vuma, I changed DNS away from Google (after seeing I could ping IP addresses but not domains) and was up again instantly.