Crystal Web DSL performance feedback thread Part 4...

Just got a notification for unscheduled maintenance tonight. Hopefully this will herald an improvement.

And until you've been on the receiving end of a DDoS, you have no concept of how hard this is to fight.
 
Sinbad said:
Just got a notification for unscheduled maintenance tonight. Hopefully this will herald an improvement.

And until you've been on the receiving end of a DDoS, you have no concept of how hard this is to fight.
Click to expand...

I am sorry that you whiteknigthing this trash of ISP especially after they charge premium price for this **** service.
Also it cannot possibly take month to sort out DDOS attack and route ****ty traffic.
Whatever you say CW is garbage tier ISP after they swapped to evo
 
Sinbad said:
Just got a notification for unscheduled maintenance tonight. Hopefully this will herald an improvement.

And until you've been on the receiving end of a DDoS, you have no concept of how hard this is to fight.
Click to expand...

But they promised a resolution "within the next few days" 1 month ago. I told the guy I didn't believe him. Seems I was right.
 
Detka said:
I am sorry that you whiteknigthing this trash of ISP especially after they charge premium price for this **** service.
Also it cannot possibly take month to sort out DDOS attack and route ****ty traffic.
Whatever you say CW is garbage tier ISP after they swapped to evo
Click to expand...

I'm not whiteknighting anything.
I've been on the Evonet network for literally months. It's been brilliant, except when the ****er script kiddies get bored. And you're showing your ignorance of DDoS tech nowadays.

Yeah, I'm frustrated.

I'm also paying LESS than I would on any other ISP for the same package, so I'm not sure about your premium package assertion. Part of what's keeping me here is the price.
 
Sinbad said:
Just got a notification for unscheduled maintenance tonight. Hopefully this will herald an improvement.

And until you've been on the receiving end of a DDoS, you have no concept of how hard this is to fight.
Click to expand...

This why I have no connection now...and slow speeds over last few days?
 
Sinbad said:
I'm not whiteknighting anything.
I've been on the Evonet network for literally months. It's been brilliant, except when the ****er script kiddies get bored. And you're showing your ignorance of DDoS tech nowadays.

Yeah, I'm frustrated.

I'm also paying LESS than I would on any other ISP for the same package, so I'm not sure about your premium package assertion. Part of what's keeping me here is the price.
Click to expand...

My problem is with the CW support. And feedback. Or the lack thereof. When I'm being told nothing is wrong while I can hardly use the service, then I get frustrated and trust goes out the window.

Where did you get a notification?
 
kripstoe said:
My problem is with the CW support. And feedback. Or the lack thereof. When I'm being told nothing is wrong while I can hardly use the service, then I get frustrated and trust goes out the window.

Where did you get a notification?
Click to expand...

SMS. Been subscribed to their network notifications SMSs since day 1...

And yeah. Support is really really doing badly right now. I agree with you there.
 
Sinbad said:
SMS. Been subscribed to their network notifications SMSs since day 1...

And yeah. Support is really really doing badly right now. I agree with you there.
Click to expand...

Ah, thanks. I found the subscribe link. Again, if support directed me there, it would have also made a difference in my perception.
 
kripstoe said:
My problem is with the CW support. And feedback. Or the lack thereof. When I'm being told nothing is wrong while I can hardly use the service, then I get frustrated and trust goes out the window.

Where did you get a notification?
Click to expand...

He's got CW's owner's phone number on speed dial on his mobile device which he probably won in a mybb comp.
Lol
 
sucked said:
He's got CW's owner's phone number on speed dial on his mobile device which he probably won in a mybb comp.
Lol
Click to expand...

lol
rpm won't let me win anything, because I say good things about CW and bad things about afrihost :p
 
Sinbad said:
I'm also paying LESS than I would on any other ISP for the same package, so I'm not sure about your premium package assertion. Part of what's keeping me here is the price.
Click to expand...

Aren't you grandfathered in at an intro price?
 
This is disgusting... An ISP under DDoS attack and it has no backup link... How does that inspire confidence in the customer base? Where is the CW of old that was built for the customers? That had customer service in mind. I wonder if Shaun ( think that was his name) up and sold us out...
 
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