Crystal Web DSL performance feedback thread Part 4...

chrismine said:
But where to? VOX useless, MWeb I hate, Telkom partvof the problem.
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I went went back to WA .... couldn't tell you what their fibre is like but the package I have for adsl works well. Can download and game well at all hours = me happy. Suppose these days it's mix n match until you're unhappy and then mix n match again :unsure:
 
Mephisto_Helix said:
I went went back to WA .... couldn't tell you what their fibre is like but the package I have for adsl works well. Can download and game well at all hours = me happy. Suppose these days it's mix n match until you're unhappy and then mix n match again :unsure:
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Thing now is to get control of the line first.
 
Is there now way to contact Openserve so our lines can be moved to the holding pool? Phone 10213, 10210 or visting the Telkom shop - no joy. Even TelkomZA doesn't answer message. Telkom on Twitter doesn't respond.
 
Mephisto_Helix said:
After the latest shady stuff, being taken over by inept lying fools leading to ridiculous issues and the constant BS ..... anyone staying with them now is drinking that koolaid like a boss
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Lol , I had no idea where to go to and seeing as my downloads run happily any time of the day i decided to stay.

WA was going to be my other choice, but i didnt see any chat support offered, I prefer support via chat! AH spoilt me with that initially and now I expect it to be the norm.

If CW goes sour again, WA will be my next choice.
 
RiD1 said:
Lol , I had no idea where to go to and seeing as my downloads run happily any time of the day i decided to stay.

WA was going to be my other choice, but i didnt see any chat support offered, I prefer support via chat! AH spoilt me with that initially and now I expect it to be the norm.

If CW goes sour again, WA will be my next choice.
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Pfft you wont leave
 
Mephisto_Helix said:
I went went back to WA .... couldn't tell you what their fibre is like but the package I have for adsl works well. Can download and game well at all hours = me happy. Suppose these days it's mix n match until you're unhappy and then mix n match again :unsure:
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Which package did you take?
 
200GB business capped with 1000GB after hours ...... takes care of all I need for now
 
so still unable to move the line to the holding pool? Hmm, this doesnt seem right. Why wait for everybodys lines to be sorted. Surely if your line is active again, it shouldnt be a problem to move that line back to the holdin pool
 
Crystalweb support have confirmed that all dsl clients are offline (again) due to the dispute with Openserve. Openserve has revoked their access to the system.

I have cancelled with Crystalweb and requested my line be moved to the holding pool 3 weeks ago. No lines have been migrated and Crystalweb support says that Openserve has "cut" all lines. Telkom says my line is active, it is not working though.

We have not heard from management, but support doesn't think that this will be resolved anytime soon. Last month was 17 offline days. Here we go again.
 
JonJon45 said:
Crystalweb support have confirmed that all dsl clients are offline (again) due to the dispute with Openserve. Openserve has revoked their access to the system.

I have cancelled with Crystalweb and requested my line be moved to the holding pool 3 weeks ago. No lines have been migrated and Crystalweb support says that Openserve has "cut" all lines. Telkom says my line is active, it is not working though.

We have not heard from management, but support doesn't think that this will be resolved anytime soon. Last month was 17 offline days. Here we go again.
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Eish... what a clusterf@ck :-(
 
JonJon45 said:
Crystalweb support have confirmed that all dsl clients are offline (again) due to the dispute with Openserve. Openserve has revoked their access to the system.

I have cancelled with Crystalweb and requested my line be moved to the holding pool 3 weeks ago. No lines have been migrated and Crystalweb support says that Openserve has "cut" all lines. Telkom says my line is active, it is not working though.

We have not heard from management, but support doesn't think that this will be resolved anytime soon. Last month was 17 offline days. Here we go again.
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My line is still up running
 
JonJon45 said:
Crystalweb support have confirmed that all dsl clients are offline (again) due to the dispute with Openserve. Openserve has revoked their access to the system.

I have cancelled with Crystalweb and requested my line be moved to the holding pool 3 weeks ago. No lines have been migrated and Crystalweb support says that Openserve has "cut" all lines. Telkom says my line is active, it is not working though.

We have not heard from management, but support doesn't think that this will be resolved anytime soon. Last month was 17 offline days. Here we go again.
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Auk. All my efforts via official snd unofficial channels with nada results. Geez!
 
Surprised MyBroadband hasn't done any investigations into this...
 
Waylander said:
Surprised MyBroadband hasn't done any investigations into this...
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Inasmuch as Jamie can't take responsibility for his fake news article about Makro and NewEgg; there will be nothing because of the relationship between rpm and shaun. Of course if it was any other ISP like ' those who pay ' there would have been quite a few advertorials or spin-explinations.
 
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