Crystal Web (NEW ISP) ADSL Feedback

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4Mbps, EC
Something is very wrong.

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Crystal Web said:
If you've received an invoice then all details are on there. If not and you were supposed to then please get in touch so that I can find out why.
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Just a recommendation to everyone paying through EFT....setting them up as a beneficiary makes the whole process really fast :P(yes i know some people already know this just thought it'd be help to those not so tech savvy)

Also to the relevant topic the details are attached to the email >.>.
 
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Hi CW. Last last few days have not been that great. DL have been slow (around 200kb), the same with newsgroups and streaming a SD stream buffered often.

Not sure whats up.
 
Hi guys. Live support will be going "dark" for a few hours while we do go through a major update on our backend servers. Apologies about this. We will be back asap.

This won't affect any internet services.
 
DrJohnZoidberg said:
How's that launch coming? Planning for 1 August or still undecided?
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It's not really that we're undecided, but rather that we've taken the decision not to launch while there are still issues on the internet side. Gauteng is now on the mend and as soon as that process is complete, we'll concentrate on the launch. First and foremost though is getting things right for our customers.
 
Looking to switch, any trial accounts?

I'm looking for a new ISP, do you guys have any trial accounts available? Info on site looks very promising.

PM me with details please.
 
I see the chat link now has a transparent background a bit above the bulb icon in the bottom left. Could be hard to spot.
 
Damn you for adding captcha for live chat..:p

I always take like 10 attempts before I get it right.
 
Gatsby said:
Damn you for adding captcha for live chat..:p

I always take like 10 attempts before I get it right.
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:( noooo captcha QQ

Couldn't you ask the web team to just add a White background behind the "Chat" button it shouldn't be too hard.

Well anyone struggling to find it just click HERE
 
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my line's running at around half speed... 200-210kbps down from the normal 435kbps...

anything wrong on international?

also struggle to open images and webpages...

just wondering
 
mika1000 said:
my line's running at around half speed... 200-210kbps down from the normal 435kbps...

anything wrong on international?

also struggle to open images and webpages...

just wondering
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Same here. My ping is nice and low, but my line speed is nice and Slow.
 
slasherjdc said:
Couldn't you ask the web team to just add a White background behind the "Chat" button it shouldn't be too hard.
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The only useful feature on the website is hidden on a blue background, behind the lightbulb, and is so small it's barely visible. Really annoys me.
 
3 Seconds ping to World of Warcraft :(

Just changed from the temp IS account. Does not bode well...
 
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