Crystal Web (NEW ISP) ADSL Feedback

Status
Not open for further replies.
Elax said:
Well I've got a serious problem now.....

My wife's Hay Day won't connect....
Click to expand...

Have you spoken to support?

If it's device specific then in all likelihood not network related at all. But we'd be happy to help via our support channels.
 
https://www.youtube.com/watch?v=Qy8Fwxdn4uk

AirFibre, many ppl don't like wireless, but man we have a lot of 300mbps backbones on the WUG and at times I can do at least 3MB/s. So a CW AirFibre system in major cities, that can work out good if managed correctly. :) Best is it's only R25000 per site, a lot cheaper than laying fibre underground.
 
saa044 said:
https://www.youtube.com/watch?v=Qy8Fwxdn4uk

AirFibre, many ppl don't like wireless, but man we have a lot of 300mbps backbones on the WUG and at times I can do at least 3MB/s. So a CW AirFibre system in major cities, that can work out good if managed correctly. :) Best is it's only R25000 per site, a lot cheaper than laying fibre underground.
Click to expand...

Already on this one with a local provider, but very cool to see, thanks. ;)
 
I was also switched to the 41.xxx backbone.
Based on comments here that if that is the case and we experience issues to contact support immediately.
Duly got onto live chat and was told I should get an email by tomorrow morning to explain the situation. Just to hang in there for a day or so.
Expected more.
 
Okay so support says my tracert is fine and everything seems fine on my account, saying my slow speeds are because of the upgrades. When will the upgrades be finished cause atm I'm paying for an 10mb line and I'm lucky if I even get 2mb of that speed?
 
Aquadyne said:
I was also switched to the 41.xxx backbone.
Based on comments here that if that is the case and we experience issues to contact support immediately.
Duly got onto live chat and was told I should get an email by tomorrow morning to explain the situation. Just to hang in there for a day or so.
Expected more.
Click to expand...
Same here.
 
Sephiroth96 said:
Okay so support says my tracert is fine and everything seems fine on my account, saying my slow speeds are because of the upgrades. When will the upgrades be finished cause atm I'm paying for an 10mb line and I'm lucky if I even get 2mb of that speed?
Click to expand...

An email is going out tonight or first thing in the morning with some info in this respect. The upgrades are impacting on performance, but it will be worth it and we'll make it up to you in the next 24 hours.
 
A lot of rubber banding on Battlefield 3 & 4. Emailed support earlier and now they don't come back with a reply after router restart and more path pings, tracerts and Zertop's tool trace.
 
Also on the 41 range, it's slowish, but workable. Support told me to monitor and no router restart needed. :) Weird thing is I was on the 105 range earlier today.

Your IP Address Is:
41.177.239.xxx
Proxy: No Proxy Detected
City: Cape Town
State/Region: Western Cape
Country: ZA
ISP: Current : Poolname Cysm001ipc
 
Last edited:
My internet is pretty useless atm. NNTP at 50KB/s or below, I think the most it got since last night was 100KB/s. Youtube defaults to 144p and even struggles to play that without buffering. I'm on 41.xx range as well now. 4mb line.
 
Okay, so torrents are completely dead. NNTP seems alright (have that limited anyway) but browsing is super snappy.
 
I will connect with my account later tonight - see what's hogging it. Haven't used the account for while now.

All I can say is just hang in there.
 
Just playing LoL tonight - stable connection but my clients keeps disconnecting from PvP.net every few seconds, making match making impossible. None of my 4 South African team mates are experiencing the problem.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X