Crystal Web (NEW ISP) ADSL Feedback

Status
Not open for further replies.
mika, there is a migration process that has caused troubles and is affecting all users, but we're working on it now - it is part of the upgrade process, and we will reward you for any inconvenience caused - there will be an official mail going out about this.
 
Keeping my fingers crossed. Like others, my NNTP speed has dropped [-]to ~50KB/s[/-] from ~150KB/s on 10Mbps. Facebook is so slow on a PC and it is practically unusable on a phone.
EDIT: scratch that, it's now ~25KB/s

For those who signed up for the exchange congestion trail: have any of you gotten any feedback?
Last I feedback I got was over four weeks ago as a welcome email.
 
Well, torrents are a bust tonight.

Been needing to download Watch Dogs from Uplay though, so at least that's running full speed xD
 
Crystal Web said:
mika, there is a migration process that has caused troubles and is affecting all users, but we're working on it now - it is part of the upgrade process, and we will reward you for any inconvenience caused - there will be an official mail going out about this.
Click to expand...

had to switch to another account to open this page :(
 
mika1000 said:
average download speed...
Click to expand...
wow.......i don't even want to know what your projected usage is :/...jeez and i thought my usage last month was abuse...
btw good luck finding another isp with that usage...even a webafrica business account will give you one star with that much downloading
 
slasherjdc said:
wow.......i don't even want to know what your projected usage is :/...jeez and i thought my usage last month was abuse...
Click to expand...

To be fair you do have the highest usage on our accounts per Mbps.

You're going to run out of internet to download soon. :p
 
mika1000 said:
average download speed...
Click to expand...

Seriously? You're not expecting any ISP to not throttle and shape your connection into oblivion with requirements like that?

You need a business class account at the very least.
 
ToxicBunny said:
Seriously? You're not expecting any ISP to not throttle and shape your connection into oblivion with requirements like that?

You need a business class account at the very least.
Click to expand...

That's not what we sold mika1000, and we're not going to now try to sell him a business account either. We're going to get everything working for all customers. We're finalising it now on our end.
 
Crystal Web said:
That's not what we sold mika1000, and we're not going to now try to sell him a business account either. We're going to get everything working for all customers. We're finalising it now on our end.
Click to expand...
wait so technically your saying its oke to scale my last months usage/mbps upto my new account :P
 
Paul Hjul said:
and you are going to upgrade again
and find lots of geriatric customers to sign up ...
Click to expand...
ill upgrade again if its free? :P
also sorry but i have no intention of signing up pensioners :/

Crystal Web said:
Not even remotely. Please, for the love of all internet gods, no Slasher.

:p
Click to expand...
so ill take that as a "yes, please break the internet"(again)?
 
Last edited:
Well my torrents started up at least, but still very poor speeds. nntp is pretty much allover the place
 
Crystal Web said:
That's not what we sold mika1000, and we're not going to now try to sell him a business account either. We're going to get everything working for all customers. We're finalising it now on our end.
Click to expand...

Fair enough..

I just think its a bit unreasonable on his part to be complaining when the kind of sustained download speeds would have seen him being labelled as an abuser on any other consumer grade uncapped product.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X