Crystal Web (NEW ISP) ADSL Feedback

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biometrics said:
Which is how unotelly works. Anything else worth sharing?
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yes i know thats how unotelly works ...infact i can find about 10 products with pretty much the same function :/
i never told anyone to drop unotelly :/ i've just had personal problems with them.(not to mention i got like 6 months free with unlocator during the beta :P)
 
Well on Netflix on a 4mbps line and on a shaped AH account I pressed play, started playing 5 seconds later. Went the unotelly route and took 7 to 10 seconds to start to play. Video quality also seems a tad better.
 
saa044 said:
Well on Netflix on a 4mbps line and on a shaped AH account I pressed play, started playing 5 seconds later. Went the unotelly route and took 7 to 10 seconds to start to play. Video quality also seems a tad better.
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To get a decent comparison you would have to do that test more than just once. I find that the load time of Netflix varies each time I use it.
 
balky said:
To get a decent comparison you would have to do that test more than just once. I find that the load time of Netflix varies each time I use it.
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Agreed. You cannot base a comparison on 1 single test. You should test at different times during the day, over a week at least.
 
balky said:
To get a decent comparison you would have to do that test more than just once. I find that the load time of Netflix varies each time I use it.
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Busy doing just that, both are the same more or less. Just feel like trying something else, unlocator still loads a bit faster for me after a couple of tests, will try and see if I can play something tomorrow morning, afternoon and evening to test properly.
 
Lord Nikon6 said:
Agreed. You cannot base a comparison on 1 single test. You should test at different times during the day, over a week at least.
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im not going to link but thevpn guru did a full response time test check for yourself(google).

EDIT:if you cant find the article ill be happy to send it to you by pm. this thread really likes to go offtopic lol.
 
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Crystal Web, is everything still on track to have the international link fixed by tomorrow?
 
Hey CW

For some reason I recall reading earlier, that you had requested support tickets to go through your website. I can't seem to find a place to log a request though... can I still email the support email addy?

Thanks
 
If you are one of the 50% top users, and your p2p gets shaped, to what speed will it be shaped?
 
Soulcode said:
Crystal Web, is everything still on track to have the international link fixed by tomorrow?
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Getting a final update as we speak.

PhreeMe said:
Hey CW

For some reason I recall reading earlier, that you had requested support tickets to go through your website. I can't seem to find a place to log a request though... can I still email the support email addy?

Thanks
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On the bottom right you can talk to support or log a ticket, or you can use the support email address still.

Tinuva said:
Out of interest sake, which international cable is having issues?
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Not the cable itself really, but there were issues on the link between the upstream provider and WACs.
 
diephoenix08 said:
If you are one of the 50% top users, and your p2p gets shaped, to what speed will it be shaped?
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There's no speed target as it is dynamic, but there are tiers. This will soon fall away once the shaping reverts back to business hours shaping on p2p and nntp only.
 
@CWeb

I created a support account on 26/05/2014 and joined on the 27th of May, indicating that I wanted my account activated for the 1 of July.
I received my username and password.

I need to pay today and just wanted to check on my account, but I could not enter the support system.
I thought that I might have the wrong password and tried to have my password sent, but the system does not recognize my email address.

How do I address this?
 
Hmmm reminds me I have to pay CW today, AH on my side will be gone from tomorrow, so here's hoping for a good experience forward.
 
Crystal Web said:
On the bottom right you can talk to support or log a ticket, or you can use the support email address still.
Click to expand...

Ah, my bad... I thought that was just a notification for support being online/offline :)
Didn't know it took me to the support page.
 
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