Crystal Web (NEW ISP) ADSL Feedback

[slasherjdc]

Hi mika,

I did reply to your PM to us, but the authentication starts at 2am and rolls out in a staggered fashion. Last month we made the mistake of loading the systems at midnight which caused authentication problems and we've learned from that. Instead we now release the authentications from 2am onwards to ensure no authentication problems when most normal people wake up.

As a part of the abnormal community, we stay up until whatever time is necessary to ensure that all new customers are connected.

Patience is a virtue we're also learning on our end.

thanks im on

 

[Crystal Web]

I can confirm that authentications have started rolling out to new customers.

Welcome to Crystal Web, everyone. We hope your stay is a happy one.

 

[mugikhan]

Website still hasn't launched...confused :/

 

[slvR]

The wait shall soon be over. Send a message to sales.

I did, waiting patiently for the coming days ;D

 

[Crystal Web]

Website still hasn't launched...confused :/

Hi mugikhan,

Crystal Web has not launched yet. I wish we had control of the first post of this thread without losing the content to alert mybroadband users to this. Our launch is happening very soon. Stay tuned.

 

[Yuu]

Hi mugikhan,

Crystal Web has not launched yet. I wish we had control of the first post of this thread without losing the content to alert mybroadband users to this. Our launch is happening very soon. Stay tuned.

You can 1) PM a MOD to change the OP or 2) close this thread giving a link to a newly created thread with you being the OP and then 3) link to the CW forum on your site

Damn, got caught up on YT videos. "raises glass of hot water" congrats

 

[Crystal Web]

You can 1) PM a MOD to change the OP or 2) close this thread giving a link to a newly created thread with you being the OP and then 3) link to the CW forum on your site

Damn, got caught up on YT videos. "raises glass of hot water" congrats

We'll only create our own thread once we actually launch. We love this thread - it has some great info if anyone ever needs, so we're reluctant to ask that it's closed, lest anyone start conspiracies about it.

 

[mika1000]

simply have it changed to "Unofficial Thread" and create a new Official Thread... problem solved... have the official thread pinned..

 

[Anakha56]

So should I be changing the account details from the temp IS account to my CW account?

 

[Paul Hjul]

So should I be changing the account details from the temp IS account to my CW account?

yep

 

[RichardG]

I can confirm that authentications have started rolling out to new customers.

Welcome to Crystal Web, everyone. We hope your stay is a happy one.

Awesome! Will definitely be joining the evaluation soon.....

If I don't enjoy my stay can I take your car keys and go joy riding

 

[Anakha56]

yep

Done! Now does anyone have any friends in Customs? We need that International fix ASAP!

 

[Necuno]

I assume scotty is still warming up... ( 10 mbs, pta to pta )

 

[Elax]

NNTP fluctuating a bit? Goes between 200 and 400 on 4mbps line

 

[Anakha56]

This is going to take some time... :/ Oh well, off to work I go. Good luck CrystalWeb!

 

[tsume]

I sent my info for an account on Sunday, still haven't recieved log in details.

 

[Gatsby]

Authentication Failed my side...I'm a sad panda.

Fired off a mail to support.

 

[Zenbaas]

Up and running.

 

[Gatsby]

Authentication Failed my side...I'm a sad panda.

Fired off a mail to support.

And now it works...

 

[copacetic]

I've, erm, lost my original username and password.